Administrative Assistant/Permit Tech I

Job Description

Job Description

Job Title: Administrative Assistant/ Permit Tech I
Department: Community Planning & Development
Reports To: Anne Schneider, Director
Classification: Full-Time, Non-Exempt
Compensation Range: $45,000 – $53,000
Benefits: Employee Benefits | Lake County, CO 

Why join our team?
Join a workplace where public service meets opportunity. At Lake County Government, employees are empowered to grow, collaborate, and make a meaningful impact every day. We offer a supportive environment that values innovation and connection, with reliable compensation, comprehensive benefits, and a commitment to helping you succeed both professionally and personally.

Cultural Expectations

• Assume Good Intent: Approach each interaction with positive mindset and openness to understand others.
• Model Professional: Maintain high standards in behavior and communication that reflects our values.
• Apply County Wide Lens: Consider the broader impact of decisions on our community and organization as a whole.
• Be Solutions-Oriented: Focus on finding constructive solutions rather than dwelling on problems or challenges.
• Practice Servant Leadership: Prioritize the needs of others, fostering a supportive and collaborative work environment.
• Support Meaningful Work-Life Balance: Encourage boundaries that support personal well-being while achieving professional responsibilities.

Position Summary
This position is a full-time position located in Lake County Community Planning & Development. The Building Permit Technician is the front-line administrative and technical professional that serves as the primary bridge between the public, contractors, and the building department by processing building and ancillary permits and facilitating communication.  

General Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Functions

• Application Intake 
  • Review incoming building, mechanical, plumbing, solar, and roofing permits to ensure all required forms and documents are complete and properly processed.  
  • Review incoming contractor registration, short-term rental, and special event applications to ensure completeness and proper routing for technical review as applicable. 
• Ability to actively participate in onboarding of new e-permitting software 
• Excellent verbal communication
• Website management.
• Strong organizational skills.
• Maintains and uses software permit and license management system
• Occasionally, serves as recording secretary for the Board of Review (BOR), which involves coordinating and attending meetings, preparing minutes and agendas, and maintaining the BOR website information. 
• Action plan record keeping for CPD weekly office meetings.
• Responsible for end-of-the-month reports
• Financial support by administratively processing accounts payable and receivables 
• Provide a high level of customer service
• Efficiently interview customers to determine needs required.
• Adequately explain permit requirements and procedures
• Prioritize and organize time effectively.
• Perform basic math quickly and accurately. 
• Review construction and site plans for procedural completeness and general design adequacy.
• Software proficiency in MS Word and Outlook, with some knowledge of Excel and Teams
• Establish, maintain and foster positive and harmonious working relationships with those contacted in the course of work.

Typical Skills

• Creative problem solving.
• Effective and demonstrated writing techniques, oral communication and interpersonal skills.
• Application of ordinance, code, policy and regulation provisions.
• Ability to work on several projects simultaneously.
• Ability to work independently or on a team.
• Detail-oriented.
• May be required to record minutes and follow up.
• Preferred bilingual in English and Spanish.

Supervisory Responsibilities

• Not Applicable

Requirements
Compensation will be determined by the applicants full skillset with consideration of the below:

• High school diploma or GED.
• One 1-3 years of experience in municipal government, building construction, code compliance, or customer service.  
• Preference given for candidates with an ICC Permit Technician certification.
• Ability to obtain ICC Permit Technician certificate within 12 months.
• Travel to conferences or events within and outside the State of Colorado.
• Proficiency preferred in English and Spanish.

Hazard Notice

• Occasional construction and field site visits.

Physical Activity & Work Environment

• Prolonged periods of sitting at a desk and working on a computer.
• Use of hands for repetitive motions such as typing, writing, or operating equipment.
• Operation of standard office equipment (computers, phones, copiers, etc.).
• Visual acuity to read and produce accurate documents and materials.
• Hearing ability sufficient to respond to spoken communication.
• Standard office environment with controlled temperature and lighting.
• Interaction with the public, sometimes in high-pressure or emotionally charged situations.
• Occasional travel to offsite locations.
• Work in a fast-paced, deadline-driven, or high-volume environment.
• May be required to attend very occasional evening meetings

Applicant Notice
Lake County Government posts all official employment opportunities on its careers page linked here. Positions may also appear on external job boards such as LinkedIn, Indeed, and ZipRecruiter through our applicant tracking system.

Please be aware that unauthorized third parties may repost or imitate job listings. The most accurate and up-to-date information will always be available on our official website. Applicants are recommended to apply directly through our career page and should not provide personal information outside of the official application process.

EOE Statement

Lake County is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, creed, religion, sex, national origin, sexual orientation, disability, or veteran status. Assistance or accommodation during the application process due to a disability is available upon request.

Notice of Work Authorization Requirement

Applicants must be authorized to lawfully work for any employer in the United States. Lake County is unable to sponsor or take over sponsorship of an employment Visa.

Notice of Emergency/Disaster Responsibilities

All Lake County Employees may be required to work as a Disaster Service Worker when a local declaration of emergency or disaster is declared by the Board of County Commissioners. To be prepared for this role, all employees and emergency service function (ESF) leads will attend emergency management trainings and exercises as requested by the Director of Emergency Management. With advanced notification from OEM, employees will make reasonable efforts to attend training events in coordination with other employees and supervisors.

Other Duties

Please note that this job description does not intend to cover or contain a full comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Expected Duration of the Application Process

Due to the nature of the application and selection process for Lake County full-time positions, applicants can reasonably expect the application process to take a significant amount of time to complete before a decision is made to hire or not to hire. Typically, it takes approximately two (2) to four (4) weeks from the date of application to complete the entire selection process. The length of time it takes to complete the process can vary depending on a variety of factors. Please note that this is an estimated duration of the selection process.

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