Front Desk

Front Desk Associate

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed. You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities:

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring facility is clean and safe

Qualifications:

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency

We believe regular exercise is medicine for a strong immune system and optimal mental health. We envision a society where personal healthcare responsibility is the norm, not the exception. Where people are informed and motivated to practice good lifestyle habits including a quality fitness regime. At Healthtrax, we see ourselves as a vital part of this transformation and have a sense of contribution that validates that the work we do to ensure safe, clean facilities is part of a worthwhile journey. Join our journey. Bring your passion to our team.

About Healthtrax

Since 1979, Healthtrax Fitness & Wellness has been a premier operator of fitness centers serving diverse member needs and providing careers to full and part time dedicated team members. We are committed to being the best in fitness including attention to cleanliness, safety and physical distancing. With 17 locations in 5 states, our talented staff provide engaging programs and safe, clean facilities that blend lifestyle management, health education, fitness and a sense of community. We also have Healthtrax Physical Therapy Clinics in Enfield, Glastonbury-CT and West Springfield, MA for Therapists and Trainers to provide seamless care and collaboration for restored function for those seeking treatment and care in our centers.

Healthtrax Fitness Centers attract avid fitness enthusiasts, mature adults, families, the tentative non-exerciser, and, or special medical populations most of whom are motivated to not just live longer but live better!