Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my State Farm agency in 2018 and have been proud to serve the community ever since. As a Panhandle native, I love helping local families and businesses protect what matters most while building lasting relationships within the community.

I earned my Bachelor of Science degree from the University of Florida and am a proud wife and boy mom. Family is incredibly important to me, and that perspective shapes the way I lead my agency and support both our customers and team members.

I stay actively involved in the community as a member of the Crestview Chamber of Commerce and enjoy supporting local events and organizations that help strengthen our area.

Our agency offers health benefits, licensing reimbursement, and a strong commitment to work-life balance. I believe that when people feel supported both personally and professionally, they are able to do their best work and build rewarding careers.

Our culture is positive, supportive, and relationship-driven. I’m looking for someone who is motivated, coachable, and genuinely enjoys helping others. If you’re looking for an opportunity to grow with a team that values community, professionalism, and work-life balance, I’d love to connect with you.

ROLE DESCRIPTION:
Tiffany Woodham - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.