Housekeeping Supervisor

About Warwick Hotels & Resorts

Warwick Hotels & Resorts is a refined collection of more than 50 luxury hotels and resorts around the world, with properties in premier business and leisure destinations from New York and Paris to Geneva, Bali, Barcelona, and Bangkok.

Since 1980, Warwick Hotels & Resorts has been known for distinctive properties that combine warm hospitality, individual character, and exceptional service. We are proud of our people and our commitment to creating memorable experiences for every guest.

Position Summary

Warwick Denver Hotel is seeking an organized, dependable, and hands-on Housekeeping Supervisor to support the daily operations of our Housekeeping Department.

The Housekeeping Supervisor plays an important role in ensuring guest rooms and public areas consistently meet the hotel’s standards for cleanliness, presentation, and readiness. This position provides day-to-day direction to housekeeping team members, conducts room and area inspections, supports training and productivity, and works closely with housekeeping manager to address guest needs and operational priorities.

The ideal candidate is a team-oriented hospitality professional with strong attention to detail, excellent communication skills, and the ability to lead by example in a fast-paced hotel environment.

Knowledge of OPERA Cloud is helpful. Candidates must be available to work a flexible schedule, including weekends and holidays as business needs require.

Essential Duties and Responsibilities

• Supervise and support daily housekeeping operations to ensure guest rooms and public areas meet Warwick standards for cleanliness, appearance, and overall condition.
• Assign daily work responsibilities and help coordinate room priorities based on occupancy, arrivals, departures, and operational needs.
• Inspect guest rooms, public areas, and other assigned spaces for cleanliness, maintenance concerns, and adherence to established standards.
• Provide coaching, training, and day-to-day direction to Room Attendants, Housepersons, and other housekeeping team members.
• Monitor productivity and quality while helping the team complete assigned responsibilities efficiently.
• Communicate room status, maintenance concerns, special requests, and other operational updates to the appropriate departments.
• Work closely with Front Office and Engineering to ensure rooms are prepared and available for guests in a timely manner.
• Respond professionally and promptly to guest requests and concerns related to housekeeping services.
• Assist with inventory and proper handling of linens, guest supplies, cleaning products, equipment, and other departmental supplies.
• Help maintain appropriate par levels and notify management when supplies need to be replenished.
• Promote proper use, storage, and handling of cleaning chemicals and equipment in accordance with established safety procedures.
• Support departmental training and reinforce hotel policies, procedures, service expectations, and safety standards.
• Report damage, maintenance issues, safety hazards, lost-and-found items, and unusual circumstances to the appropriate manager or department.
• Assist Housekeeping leadership with departmental projects and operational needs as assigned.
• Maintain professional communication and a positive, service-focused working environment.
• Perform other duties as assigned based on hotel and departmental needs.

Qualifications

• Previous housekeeping experience required; hotel or hospitality experience strongly preferred.
• Bilingual English and Spanish
• Previous supervisory, lead, or team-lead experience in housekeeping preferred.
• Working knowledge of hotel housekeeping procedures, cleaning techniques, sanitation practices, and proper use of cleaning equipment and supplies.
• Strong attention to detail with the ability to identify cleanliness and maintenance concerns.
• Strong organizational and time-management skills.
• Ability to prioritize responsibilities and work effectively in a fast-paced hotel environment.
• Strong interpersonal and communication skills.
• Ability to coach, motivate, and support a diverse housekeeping team.
• Professional, dependable, and guest service focused.
• OPERA or similar hotel property-management-system experience is helpful.
• Must be able to work a flexible schedule based on hotel business needs, including weekends and holidays.

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Ability to bend, reach, kneel, push, pull, and perform repetitive movements associated with housekeeping operations.
• Ability to lift, carry, and move housekeeping supplies, linens, and equipment as required to perform the essential functions of the position.
• Ability to safely use housekeeping equipment and cleaning products in accordance with established procedures.

Job Type: Full-time

Pay: $ 21 per hour

Expected hours: 40 per week

Shift:

• Day shift
• Weekend
• Holiday
• Rotating Weekends

Benefits:
Medical, Dental & Vision