Spa Sales and Customer Service Associate
$15 - $16 per hourHand & Stone - 109 Main St - Stoneham, MA
Job Description
Job Description
Benefits:
- Contests
- Employee rewards program/employee referral bonus
- KinderCare Childcare Discounts
- Free uniforms
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Company parties
- Employee discounts
- Flexible schedule
$15-$16/Hour + Membership Sales Commissions + Bonuses Join a team where great customer service and sales skills are rewarded.
Hand & Stone Massage and Facial Spa Stoneham, MA is seeking a motivated, energetic Spa Sales Associate to help create an outstanding experience for every guest who walks through our doors. This role is perfect for someone who enjoys building relationships, helping people prioritize wellness, and earning additional income through membership sales and guest engagement. As a Spa Associate Youll
- Welcome guests and create a warm, professional first impression
- Answer phones and assist with scheduling appointments
- Educate guests on the benefits of massage and facial services
- Recommend memberships, upgrades, gift cards, and wellness services
- Build strong relationships with members and encourage retention
- Maintain accurate client records and appointment schedules
- Help keep the spa clean, organized, and welcoming
- Support the team in delivering an exceptional guest experience
- $15-$16 per hour base pay
- Membership sales commissions
- Performance bonuses and sales incentives
- Flexible scheduling
- Employee discounts on spa services and products
- Employee referral bonuses
- Ongoing contests and rewards programs
- Positive, team-oriented work environment
- Growth opportunities within a nationally recognized spa brand
- Customer service and/or sales experience preferred
- Comfortable recommending memberships and wellness services
- Strong communication and relationship-building skills
- Ability to multitask in a fast-paced environment
- Positive attitude and professional appearance
- Reliable, team-oriented, and goal-driven
- Available to work evenings, weekends, or peak business hours as needed
Vacancy posted 4 days ago
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