Field Service Technician

Service Repair TechnicianImperial Brady is a leading North American distributor and solutions provider for cleaning and facility care, foodservice, and packaging. With more than 13,000 employees and a broad supply chain network, we deliver national scale with local expertise. Built on strong customer relationships and deep industry knowledge, we go beyond distribution—delivering Supplies + Support through expertise, service, and a commitment to making every customer touchpoint a plus.Imperial Brady has a Service Repair Technician role available in Oakwood Village, OH! Join a strong and continuously evolving group, helping to continue to grow our business. If you're eager for your next opportunity, Imperial Brady is a great place to take that next step.The Service Repair Technician maintains, and services housekeeping equipment purchased or leased by our customers. The schedule is Monday through Friday 7:30am to 3:30pm with occasional overtime.You will:Service, maintain, and repair commercial housekeeping equipment, such as carpet extractors, floor scrubbers, and vacuumsEstablish and maintain strong collaborative relationships with assigned accounts and provide excellent customer serviceMaintain up-to-date records of services performedPurchase parts and supplies and track inventoryProperly demonstrate equipment to customersCoordinate with other departments to ensure customer satisfactionContinually enhance industry and equipment knowledgeFollow safety and housekeeping proceduresYou have:High School Diploma, GED, or equivalent experienceA valid driver's license and a clean MVRPrior service, repair, and maintenance experienceElectrical and mechanical experienceExperience with commercial housekeeping equipmentExcellent communication skillsWe offer a dynamic environment for our more than 13,000 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance.Imperial Brady is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.MASSACHUSETTS APPLICANTS: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.