Restaurant Manager

Job Description

Job Description

Now Hiring: Front of House Manager – Upscale Restaurant Group.

We are seeking an experienced and service-driven Front of House Manager to join our leadership team at one of the city’s most dynamic restaurant groups. This is a unique opportunity to manage day-to-day front-of-house operations across a high-volume, upscale restaurant while delivering elevated guest experiences and mentoring a strong service team.

What We’re Looking For:

• A polished, professional leader with at least 3 years of management experience in upscale or high-volume dining.
• Strong knowledge of hospitality standards, steps of service, and guest engagement.
• Experience with staffing, training, scheduling, and managing FOH teams.
• Skilled in handling guest relations, conflict resolution, and service recovery.
• Organized, detail-oriented, and calm under pressure.
• A hands-on manager with a "lead by example" mentality and positive attitude.

Key Responsibilities:

• Oversee all front-of-house operations during service.
• Ensure consistent, high-level service across all shifts.
• Coach and train staff to uphold brand and service standards.
• Manage floor plans, seating, guest flow, and reservation systems (experience with Resy preferred).
• Maintain a clean, professional, and welcoming environment at all times.
• Handle guest concerns with professionalism and efficiency.
• Support the General Manager and work collaboratively with the kitchen and bar teams.

Requirements:

• Bachelor's degree preferred but not required.
• 3+ years of FOH management experience in upscale dining.
• Proficient in POS systems, Microsoft Office, and reservation platforms (Resy a plus).
• Flexible schedule with availability on evenings, weekends, and holidays.

What We Offer:

• Competitive base salary + Performance-based Bonus structure.
• Comprehensive health and wellness benefits, including Medical, Dental, and Vision coverage.
• Opportunities for professional growth and advancement within the company.
• Paid Time Off: 2 weeks’ vacation and 5 sick days annually.
• Potential for sweat equity/partnership within the company.
• Dining allowance to enjoy experiences at any of our three restaurant locations.

If you're a motivated, hospitality-driven leader who’s passionate about creating unforgettable guest experiences, we invite you to apply.