Hotel General Manager

Job Description

Job Description

Do you flourish in a fast-paced atmosphere where you can demonstrate your leadership abilities? If this is the case, we have an excellent opportunity for you as our next general manager. Our busy hotel requires a creative thinker who can introduce new ideas to increase revenue and establish customer relationships to encourage repeat business.

You will not only lead our team, but you will also need to provide the best service to our guests. Day-to-day duties will involve hiring new employees, training them, managing all hotel departments, and guaranteeing outstanding guest satisfaction. Our ideal candidate has 5 or more years of experience leading a hotel or hospitality team and is dedicated to providing our customers with a 5-star experience. Apply now if you're ready for a new challenge!

• Design a budget that guarantees customer satisfaction and quality of services while keeping expenses controlled and profit margins maximized
• Guide the leaders of each hotel department in developing goals, objectives, and a plan of action for achieving them
• Empower hotel staff to excel in superior guest service to drive financial success through strong leadership and creative operational strategies
• Devise the cleanliness and upkeep of the hotel's rooms, public areas, and grounds in order to cultivate a reputation for quality
• Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities

• This position requires a high school diploma or equivalent GED; degree in hospitality or related field of study preferred
• Exhibit excellent organizational, communication, and problem-solving abilities
• Must have at least 5 or more years of experience in the hospitality field
• Proven customer service experience as a manager; strong guest-focused mentality
• You must have previous experience in a manager role overseeing a team, preferably in a hospitality role

Founded in 2005, Rolling Hills Hospitality operates 20 hotel properties with a central focus on exceeding guest expectations. We’ve earned a reputation as one of the premier hotel development and management firms in the region by combining high operational standards with a streamlined, scalable business model .