Portfolio Support Specialist

About this role:

Wells Fargo is seeking an Equipment Finance Sales professional to support revenue growth and asset recovery efforts across the equipment finance portfolio. This role focuses in negotiating extended rentals and sales with lessees to maximize residual value and supporting the full lifecycle of equipment transactions.

The individual will collaborate with internal partners and external customers to resolve issues, meet business objectives, and identify opportunities to improve processes and strengthen risk controls. Success in this role requires strong attention to detail, effective communication skills, and the ability to work in a team-oriented environment while following established guidelines and escalation protocols.

In this role, you will:

• Maximize residual income through negotiation of sales and extended rentals with lessees
• Remarket Equipment in the Secondary Markets maximizing recoveries
• Identify and recommend opportunities for process improvement and risk control development
• Make decisions and resolve issues to meet business objectives
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Regularly receive direction from supervisor and escalate non-routine questions within functional area
• Interact with internal & external customers

Required Qualifications:

• 6+ months of Equipment Finance Sales Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Prior collections experience
• Experience negotiating equipment sales or lease extensions
• Sales and Customer service experience
• Ability to work effectively in a team environment
• Strong attention to detail and accuracy skills
• Excellent verbal, written, and interpersonal communication skills
• Strong MS Office skills with a particular emphasis on MS Excel

Job Expectations:

• This position offers a hybrid work schedule. Current requirements are 4 days in-office, 8 hours a day.
• Willingness to work on-site at stated location on the job opening
• This position is not eligible for Visa sponsorship
• Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

Additional Information:
Danbury, CT Pay Range: $25.96 - $34.13 US HOURLY

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$25.96 - $34.13

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

27 May 2026
*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.