Green -- Benefits Call Center Operations Manager - Consulting

Job Description

Job Description

This role is tied to a public-sector opportunity with a defined submission deadline. Open the role details to review project status, client/source context, responsibilities, evidence requirements, application steps, and the FuntoNetwork public links before applying. The full role page includes the structured role snapshot and current RFP status context.

Role Snapshot

Project Status: Green - Open - Apply by December 30, 2026

Deadline for Submission: December 31, 2026 at 6:00 PM Eastern Time

Rate: Estimated 30-70 USD / Hour based on role, experience, and final project requirements

Client / Source: San Francisco Health Service System

Department: Operations and Logistics

Reports To: Director of Consulting Services

Location: San Francisco, California, United States

Travel: As required by project scope

Type: Individual consultant opportunity for an upcoming project

About FuntoNetwork

At FuntoNetwork, we connect experienced consultants with upcoming project opportunities through a mobile-first platform built for discovery, review, application submission, payment tracking, and consultant support.

The Opportunity

FuntoNetwork is seeking a Benefits Call Center Operations Manager for upcoming project opportunity: San Francisco Health Service System .

Core Responsibilities

• Identify the service locations and coverage needed for SFHSS benefits call-center services.
• Match SFHSS benefits call-center services service activities to the required operating hours.
• Assign the available personnel to SFHSS benefits call-center services service activities.
• Check the equipment and supplies needed for SFHSS benefits call-center services operations.
• Prepare working instructions for recurring SFHSS benefits call-center services activities.
• Review completed SFHSS benefits call-center services activities against the service requirements.
• Investigate interruptions affecting SFHSS benefits call-center services service coverage.
• Arrange corrective action for recurring SFHSS benefits call-center services service failures.
• Reconcile the records of SFHSS benefits call-center services services performed.
• Explain SFHSS benefits call-center services service results and outstanding operating needs to the client.

What You Bring

• A current resume or professional profile showing experience directly relevant to Benefits Call Center Operations Manager - San Francisco Health Service System.
• Examples of comparable work, outcomes, deliverables, and the tools or methods you personally used.
• Copies or verifiable details for any license, certification, education, clearance, or training expressly required by the role or solicitation; do not claim credentials that cannot be documented.
• Your availability, work location, travel or onsite capacity, rate expectations, and any schedule constraints before the submission deadline.
• Accurate disclosure of conflicts, employment or subcontracting restrictions, and authorization to submit your qualifications for this opportunity.

Bring a current resume, examples of relevant individual project work, role-required credentials, availability, and your proposed hourly rate. Be prepared to explain your own contribution to comparable deliverables.

How to Apply

Apply for this role through the FuntoNetwork app with your current resume, relevant project experience, availability, work location, and proposed hourly rate in the stated currency. Include the role-specific credentials and evidence requested under What You Bring. Rates shown are estimates unless expressly confirmed; the agreed rate, scope, and start date will be confirmed in writing before work begins. Selection depends on project requirements, client approval, and award. An optional self-interview supports your application and does not guarantee selection.

Contact

Samuel Andoh | Account Manager

Email: View email address on ziprecruiter.com

Website:

FuntoNetwork is an equal opportunity platform.

RFP Status & Award Center

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FuntoNetwork App

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Optional Self-Interview for This Role

You may request an optional self-interview. It does not guarantee selection or project award.

Request an optional self-interview