Care Coordination Assistant - Full-Time Day Shift Monday - Friday

Job Opportunity At Wellstar North Fulton HospitalHow would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.Care Coordination Assistant - Full-Time Day Shift Monday - FridayThe Care Coordination Assistant supports the UM Nurse, Social Workers and Complex Care RN with non-licensee type tasks and functions within the department to ensure patient throughput remains timely. Is responsible for selected functions related to Advance Directives, Utilization Review and Disposition Planning. The Care Coordination Assistant's responsibility is to support the Care Coordinators and patients requesting assistance with advance directives, DME, Medication pick up, delivery of MOON (Medicare Outpatient Observation Notification), transition of care items, delivery of IMFM (Important Message from Medicare), and other duties as assigned by supervisor. Is responsible for communication with the patient/family and entire care team on a timely basis.Core Responsibilities and Essential Functions:Assessment - Monitors for compliance of Medicare/Medicaid regulationsCommunicates with appropriate Care Coordinator for UR denials receivedTrack and tend data for PIAllows for any cultural or religious beliefs in providing service and continuity of careDisposition Planning - Supports the SW and UM nurse, Complex Care RN with assigned functions to prevent barriers for timely disposition gathers information and coordinates with care coordinatorProvides resource information in a timely and efficient mannerCollaborates with other members of the health care team to lend supportProvides education to patient/family in understanding, letters being delivered and any follow upUnderstands eligibility processes and criteria for both private and public local, state and federal resourcesResponds to referrals from hospital staff, physician offices, community and family to provide resource information and educationCoordinates financial needs assessment for patients in need of assistance for follow-up care throughout the continuumProvides follow-up for patients needing post-discharge assistanceAllows for any cultural or religious beliefs in providing service and continuity of careEnsures timely delivery of DME and transportation services by ensuring follow upDocumentation - Communicate barriers for timely disposition based on needed resources for safe transitionsObtains all the appropriate signatures from patients on MOON and IMFM lettersSupport updates in PI tracking tools, White boards, avoidable day modules, etc.Professional Development and Initiative - Completes all initial and ongoing professional competency assessment, required mandatory education, population specific educationRequired Minimum Education: High School Graduate Required OR LPN with graduation from an accredited school. RequiredRequired Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated.Basic Life Support-Preferred or BLS - Instructor-PreferredRequired Minimum Experience: Minimum 3 years work experience working with customers/clients and strong clerical background Required and Strong computer skills and Microsoft office products RequiredRequired Minimum Skills: Verbal and written communication skills a must. Ability to interact appropriately with patients from various backgrounds. Must be able to build and sustain trust with the physician and the care team.Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.