Oral Surgery Office Manager

Job Description

Job Description

About Gateway

Gateway is a privately owned oral surgery practice dedicated to providing exceptional patient care in a welcoming, professional and personalized environment.

We are looking for an experienced Oral Surgery or Dental Office Manager who enjoys leading a team, building relationships with patients and taking ownership of the day-to-day operations of a practice.

This is a great opportunity for someone who enjoys the business side of dentistry but still wants to be actively involved in the office, working directly with the doctor and team.

The Position

Our Office Manager plays an important role in keeping Gateway organized, efficient and running smoothly. You'll work closely with Dr. Fernando, our clinical team and the administrative team to support daily operations, maintain a positive work environment and provide an excellent patient experience.

We're looking for someone who can take initiative, solve problems, hold people accountable and recognize when something needs attention—without needing the doctor to manage every detail.

Key Responsibilities
Oversee daily office operations, scheduling, administrative workflows and patient service.

• Lead and support the administrative team, including training, accountability, performance reviews and staffing needs.
• Work closely with the clinical team to maintain strong communication and teamwork throughout the practice.
• Oversee insurance processes, patient collections, accounts receivable and billing follow-up.
• Monitor practice performance, expenses and operational reports in collaboration with the owner and bookkeeper.
• Address patient concerns and help maintain Gateway's personalized approach to care.
• Support relationships with referring dental offices and assist with practice growth initiatives.
• Coordinate vendors, supplies, office policies and routine operational needs.
• Identify opportunities to improve workflows, communication and efficiency.
• Handle day-to-day management issues independently while keeping the owner informed of matters requiring his attention.

Qualifications

Required

• At least 3 years of experience in dental or medical office management, or comparable leadership experience in a dental practice.
• Strong knowledge of scheduling, patient accounts, insurance and office operations.
• Experience leading employees, resolving problems and maintaining accountability.
• Excellent communication, organization and follow-through.
• Comfortable working directly with patients and assisting the team when needed.

Preferred

• Oral surgery or dental specialty experience.
• Experience with dental billing, collections and accounts receivable.
• Familiarity with practice financial reports, budgeting and payroll.
• Experience managing a small, privately owned practice.
• Experience with dental practice-management software.

Who Will Thrive at Gateway?

Someone who enjoys being part of a close-knit team and takes pride in helping an office run well.

You are approachable, organized and confident making decisions. You understand that good leadership involves both supporting employees and holding them accountable.

You enjoy getting to know patients and coworkers, appreciate working directly with a physician-owner and are comfortable balancing management responsibilities with hands-on office involvement.

Most importantly, you care about maintaining a positive team environment and providing the kind of personal patient experience that makes a private practice special.

Compensation & Benefits

• Competitive salary based on experience
• Opportunity for discretionary bonuses based on practice profitability and individual performance
• Medical, dental, and vision insurance available 
• Employer-paid life insurance and short-term/long-term disability coverage
• Paid holidays and paid time off
• Company-sponsored retirement plan, subject to plan eligibility requirements
• Consistent weekday schedule in a privately owned practice

Interested in Joining Gateway?

Please submit your résumé and briefly tell us about your dental or medical office-management experience and what you're looking for in your next position.

We look forward to learning more about you!