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Customer Service Team Lead: Coaching, Training & Operations

Agenix Limited

Orlando, FL

AGENIX LIMITED in Orlando seeks an energetic Customer Service Team Lead to manage a team of up to 10, hire, motivate, recognize and reward, coach, counsel and train staff. You will partner with the director to develop staffing, scheduling and training programs.

The role requires guiding daily operations, delivering timely, knowledgeable customer service, evaluating processes, and driving continuous improvement. You will lead performance reviews and address employee relations with fairness.

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Vacancy posted 5 days ago
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