Senior Service Desk Technician II: Advanced IT Support
VIRTUMARC, Inc.
A managed services provider in Tampa seeks a Tier II Service Desk Technician to provide advanced technical support and serve as the primary escalation point for Tier I issues. The role entails resolving complex desktop and network problems while mentoring Tier I technicians. Ideal candidates will have at least two years of experience in IT support, solid troubleshooting skills, and relevant certifications. This position offers an opportunity to maintain client's environments and enhance service delivery. #J-18808-Ljbffr VIRTUMARC, Inc.
- Tampa, United States | Posted on 01/30/2026 The Tier II Service Desk Technician provides advanced technical support to Virtumarc clients and serves as the primary... ...response and ownership Documentation maintenance in IT Glue Client communication regarding incidents and...Suggested
- ...As a Technical Implementation Analyst II within Merchant Services Client Onboarding and Service, you... ...technical payment integrations aligned to supported connectivity, protocols, formats, and... ...vendors to resolve issues and advance implementations.Represent Technical Implementations...Senior
- ...Job Description Job Description Senior Help Desk Technician II Employment Type: Full Time Department... ...Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior... ...update required information for all IT-related tickets utilizing ITIL -...SeniorFull timeFor contractorsWork at officeRemote workFlexible hours
$87.28k - $130.92k
...SupportCompany: CitiThe Apps Support Sr Analyst is a... ...counsel and/or facilitating services to others in area of... ...The Application Support Senior Analyst provides... ...willingness/ability to learn.Advanced execution capabilities... ...simple terms that non-IT staff can understand.Demonstrated...SeniorFull time- Lucayan Technology Solutions LLC is seeking an IT Help Desk II Technician for MacDill Air Force Base in Tampa, FL. The role involves providing Tier 2 support for mission-critical medical IT systems, addressing complex technical issues, and ensuring compliance with DoD...SuggestedFull timeMonday to Friday
$60k - $70k
The Senior Technical Recruiter is responsible for identifying, screening... ..., and other interactions that support business development/sales... ...and the marketplace to advance the organization’s goals. Develops... .../or1-5 years of experience in IT staffing and recruitment. Active...SeniorContract workWork at officeLocal area- FusionTek in Tampa, FL is seeking a Technical Support Engineer II (Hybrid) to support diverse client environments across Windows, macOS, and cloud services. You will troubleshoot complex issues, install software, and perform server and network configurations in both remote...Hourly payRemote work
$30 - $35 per hour
...for a position where you support the same users, the... ...FusionTek is a Managed Service Provider established in... ...is enthusiastic about IT infrastructure management... ...Technical Support Engineer II (Systems Analyst) who... ...familiar users, MSP technicians manage multiple client...Work at officeImmediate startRemote workWork from homeShift work- FusionTek, a Tampa-based MSP, is seeking a Technical Support Engineer II to support multiple client environments across Windows/macOS, servers, and cloud services. This role emphasizes teamwork, growth, integrity, and ownership, with hybrid work including home, Tampa office...Work at officeLocal areaWork from home
- ...Senior UI/UX Designer II Employment Type: Full-Time, Experienced CGS is... ...Designer to join our team supporting a wide-ranging technical support... ...expansion of ECS creative services. Qualifications:... ...interface design standards. ~ Advanced understanding of user personas...SeniorFull timeWork at officeFlexible hours
- ...Job Title Client Support Job Description Are you ready to make an impact at DTCC? Do you want to work on innovative projects... ...resource with certification across supported DTCC products and services, this position enhances regional language support, operational...SeniorWork at office
- ...clearance and have a minimum of 6 years' experience in TSSC roles. Your responsibilities will include providing advice and assistance, supporting executive travel, and conducting penetration investigations. Applicants should have completed the TSSC Fundamentals Course and be...Senior
- ...tech-enabled business services companies in the USA, with... ...agents, leveraging advanced technologies to enhance... ...customer-oriented Technical Support Representative to... ...of technical support or IT helpdesk experience in... ...to submit up to a LEVEL II background and/or security...Full timeTemporary workCasual workWork at officeLocal areaRemote work
$14 per hour
...tech-enabled business services companies in the USA, with... ...agents, leveraging advanced technologies to enhance... ...customer-oriented Technical Support Representative to... ...of technical support or IT helpdesk experience in... ...to submit up to a LEVEL II background and/or security...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote work$37k - $47k
...Service Desk Technician I Are you looking for limitless career opportunities... ...challenges, and proactive support. With strategic locations across... ...chat. Work with other IT associates and vendors in... ...~ Clear Promotion and Advancement Tracks ~ Work with Industry...Temporary workWork at officeRemote workWork visaMonday to FridayShift work- ...Description MaxHealth is seeking a Senior Support Engineer to provide advanced technical support across MaxHealth'... ...ideal candidate is a well-rounded IT generalist with strong troubleshooting... ...someone confident supporting cloud services, clinical systems, end-user...SeniorWork at officeWeekday work
- Eagle Analytical in Florida is seeking an experienced Microbiologist II to perform advanced microbiological testing in a cleanroom, ensuring compliance with regulatory standards and SOPs. You will handle end-to-end testing, data evaluation, and documentation review while...Senior
- ...This individual will serve as a senior technical resource... ...management, endpoint management, and advanced troubleshooting.Required Skills... ...experience.Experience supporting hybrid cloud and on-premises... ...experienceExperience working in a Managed Service Provider (MSP) environment...Senior
- Citi is seeking an Apps Support Sr Analyst in Tampa, Florida. This role involves providing technical and business support for Citi applications while ensuring system stability and efficiency. Candidates should have extensive experience in application support, specifically...Senior
- A government services company in Tampa is seeking an E-Discovery Application Administrator II to support a large federal agency. The role requires extensive programming experience, where you will develop, modify, and maintain complex applications for legal processes. You...
$14 per hour
...tech-enabled business services companies in the USA, with... ...agents, leveraging advanced technologies to enhance... ...our team as a Technical Support Representative and assist... ...tech support or IT helpdesk experience is... ...to submit up to a LEVEL II background and/or security...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote work- ...tech-enabled business services companies in the USA, with... ...agents, leveraging advanced technologies to enhance... ...customer-oriented Technical Support Representative to... ...of technical support or IT helpdesk experience in... ...to submit up to a LEVEL II background and/or security...Full timeTemporary workCasual workWork at officeLocal areaRemote work
- ...Position Overview: The Service Desk Technician provides front‑line technical support for a global enterprise... ...and communication with senior personnel. This... ...DoD 8570 IAT Level II certification. Special... ...with or without cause or advance notice, provided it does...Remote workWorldwide
- ...collaborate with a dynamic and supportive team, and receive... ...Have in This RoleAs a Senior Application Support... ...fixesTroubleshoot across UI, services, databases, and batch... ...markets while advancing the digital asset ecosystem... ...partner internally with IT, our business and regulatory...SeniorPermanent employmentRemote workFlexible hoursWeekend work
- Client Account Support Senior Analyst - Cigna Healthcare - Hybrid (Tampa, FL) - This is a hybrid position requiring three days per week in... ...Support Lead Analyst provides professional input to Client Services assignments and projects for a designated book of business. This...SeniorWork at officeLocal areaImmediate startWork from home3 days per week
$131.04k - $189.28k
Senior Systems Administrator CGS is seeking a Senior Systems Administrator to join our team supporting a wide‑ranging technical support initiative for a... ...level Department: Legal/IT Base pay range: $131,040... ...Holidays Contact Government Services, LLC is an Equal...SeniorFull timeContract workFor contractorsWork at officeFlexible hours- Ashley Furniture Industries seeks an experienced Tech II to provide enterprise-wide IT support across Manufacturing, Distribution, and Retail operations... ...maintain printers and mobile devices while ensuring service quality and process improvements. #J-18808-Ljbffr Ashley...
- ...aspects of the restaurant, including customer service, financial performance, staff training... ...Scheduling ~ Career Development and Advancement Opportunities ~ Premium healthcare,... ...planning. On-going training & development, support, counsel, advice and assistance to all...Permanent employmentFull timeContract workTemporary workLocal areaImmediate startFlexible hoursShift work
- ...heavily preferred. Sales Cloud and Service Cloud could be substituted,... ...com Certifications preferred: Advanced Administrator, DeveloperEXPERIENCE/KNOWLEDGE: - 5+ years of IT experience in various... ...solutions, define testing and support procedures, and implement practical...Contract workRemote work
- ...Help Desk Technician Location: Tampa, FL, US Job ID:... ...cutting-edge program supporting DoD intelligence information... ...Coalition Support Service Desk. In addition,... ...to higher Tier II or Tier III as required... ...experience with common IT infrastructure services...Work at officeRemote workShift workNight shiftWeekend workAfternoon shift
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