Senior Service Desk Technician II: Advanced IT Support
VIRTUMARC, Inc.
A managed services provider in Tampa seeks a Tier II Service Desk Technician to provide advanced technical support and serve as the primary escalation point for Tier I issues. The role entails resolving complex desktop and network problems while mentoring Tier I technicians. Ideal candidates will have at least two years of experience in IT support, solid troubleshooting skills, and relevant certifications. This position offers an opportunity to maintain client's environments and enhance service delivery. #J-18808-Ljbffr VIRTUMARC, Inc.
- Virtumarc is seeking a Tier II Service Desk Technician in Tampa, FL to provide advanced technical support, mentor Tier I staff, and act as the escalation point for complex desktop, server, and network issues. You’ll perform proactive maintenance and support disaster recovery...Suggested
- Tampa, United States | Posted on 01/30/2026 The Tier II Service Desk Technician provides advanced technical support to Virtumarc clients and serves as the primary... ...response and ownership Documentation maintenance in IT Glue Client communication regarding incidents and...Suggested
- ...Job Description Job Description Senior Help Desk Technician II Employment Type: Full Time Department... ...Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior... ...update required information for all IT-related tickets utilizing ITIL -...SeniorFull timeFor contractorsWork at officeRemote workFlexible hours
- PRIMARY PURPOSE: The Client Support Technician II assigned to Student Health Services (SHS) provides advanced, customer-focused technical support... ...Information Technology (USF IT) provides technology services... ...and outcomes in Jira Service Desk. Communicate technical information...SuggestedFull timeContract workWork experience placementWork at officeRemote work
- University of South Florida seeks a Client Support Technician II to deliver advanced technical support for Student Health Services at SHS locations. You will handle endpoints,... ...have at least two years in customer service or IT, a high school diploma, a valid Florida #J-...SuggestedRemote work
- Compass Point is looking for a Senior Help Desk Technician to join our team supporting USSOCOM. In this role, you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations... ...Must have DoD 8570 IAT Level II certification. Must be able to...SeniorContract workTemporary workFor contractorsWork at officeRemote workNight shiftRotating shift
- Occam Solutions, Inc. seeks a Senior Service Desk Technician for the Tampa, FL area. The role involves direct end-user support for hardware, software, network, and applications, with expert knowledge of desktop operating systems and office suites. Expect rotating shifts...SeniorWork at officeNight shiftRotating shift
- ...guidelines. Provide direct, day-to-day advisory support to PEO-Maritime PMs across surface,... ...decisions, program reviews, and senior-level briefings within USSOCOM and the Office... ...surface/underwater vehicles (USV/UUV), or advanced combat diving technologies. USSOCOM / SOF...SeniorWork at office
$24 - $27 per hour
...for an experienced Tier II Support Technician to support our clients... ...combines Tier II help desk responsibilities with... ...appropriate. Perform advanced endpoint... ...peripherals, and other IT equipment. Provision... ...365 applications and services. Experience provisioning...Hourly payWork at officeLocal areaImmediate startRemote workMonday to Friday$60k
...Policy Job Openings Sr Service Desk Technician Tampa, Florida... ...Solutions is looking for a Senior Service Desk... ...Interfaces directly with supported end-users to provide hardware... ...Five Years relevant IT/Service Desk Experience... ...Qualifications DoD 8570 IAT Level II certification....SeniorFull timeNight shiftRotating shift- ...Position : Technical Business Senior Analyst Duration : Full time... ..., Agile. Job Description: IT Business Senior Analyst The... ...data analysis with intermediate/advanced Microsoft Office Suite skills... ...Analyst in banking, financial services, fintech, or compliance-...SeniorFull timeWork at office
- ...seeking a highly experienced, proactive Senior Acquisition Subject Matter Expert (SME) to... ...prototyping, testing, integration, and fielding of advanced maritime capabilities to the Special... ...direct, day-to-day advisory support to PEO-Maritime PMs across surface, undersea...SeniorWork at office
- ...Tampa, FL Allyon has a Job Description : Senior IT Support Technician Tampa, FL Allyon has a high-priority opening supporting mission-critical IT operations for the United States Army Corps of Engineers (USACE) in Tampa , FL, operating under the South Atlantic Division...SeniorFull timeWork experience placementWork at officeImmediate startRemote workFlexible hours
- ...Seffner, FL is seeking a Senior Help Desk Administrator to join a growing IT team undergoing... ...on role will provide advanced end-user support, serve as an escalation... ...issues, and help improve service desk processes,... ...mentoring junior help desk technicians The pay range is...SeniorHourly payContract work
$96.96k - $145.44k
...world class solutions for asset servicing and transaction functions... ...Development specialist is a senior level position responsible for... ...provide user and operational support on applications to business usersUtilize... ...expertise in areas and advanced knowledge of applications...SeniorFull timeTemporary workWork experience placementLocal area- CIRCOR in Tampa, FL is seeking an IT support professional reporting to the VP of IT to provide end-user support and manage IT assets for a local manufacturing facility. You will deploy, install, repair and configure software and equipment for laptops, desktops and mobile...SeniorLocal area
$23.37 - $31.63 per hour
...GDIT Technical Support Services PositionCheck out this... ...Support Service Desk. In addition, position... ...to higher Tier II or Tier III as required... ...less experienced technicians and may have... ...experience with common IT infrastructure... ...process that leverages advanced biometrics and...Hourly payTemporary workWork at officeImmediate startRemote workWorldwideFlexible hoursShift workNight shiftWeekend workDay shiftAfternoon shift- Medovent Solutions is seeking an experienced Tier II Support Technician to support clients in the Tampa/St. Petersburg area, taking ownership of equipment and depot operations from the main office. You will provide hands-on support, device provisioning, and hardware troubleshooting...Work at office
$30 - $35 per hour
...for a position where you support the same users, the... ...FusionTek is a Managed Service Provider established in... ...is enthusiastic about IT infrastructure management... ...Technical Support Engineer II (Systems Analyst) who... ...familiar users, MSP technicians manage multiple client...Remote jobWork at officeImmediate start$102.8k - $171.3k
...seeking a Business Analyst to support the planning, analysis,... ...Deloitte’s Government and Public Services practice. In this role, you will... ...Support Business Analyst Senior Consultant (Delivery Engineer... ...rethink what is possible, and advance their mission. Qualifications...SeniorWork at officeLocal area$78k
...PURPOSE:The Applications Developer II is responsible for the design, development... .... USF Information Technology (USF IT) provides technology services and support for the University of South Florida... ...fosters their development and advancement. In 2025, Forbes recognized USF as...Full timeContract workWork experience placement- DTCC in Tampa, FL is seeking a Corporate Actions Senior Analyst to provide client support for Asset Servicing products. You will manage inquiries via Salesforce, phone, and web portal, ensuring timely resolutions while coordinating with Operations, Agents, and Relationship...Senior
- ...Junior Service Desk Technician Occam Solutions is looking for a Junior Service... ...: Interfaces directly with supported end-users to provide hardware... ...those findings with senior organizational team members.... ...Qualifications: DoD 8570 IAT Level II certification. Special...ApprenticeshipShift workNight shiftRotating shift
- ...tech-enabled business services companies in the USA, with... ...agents, leveraging advanced technologies to enhance... ...customer-oriented Technical Support Representative to... ...of technical support or IT helpdesk experience in... ...to submit up to a LEVEL II background and/or security...Full timeTemporary workCasual workWork at officeLocal areaRemote work
- A global technology service provider is hiring a Dynamic Server Support professional in Tampa, Florida. In this senior position, you will perform troubleshooting for desktops, laptops, and servers while providing excellent customer service. Key responsibilities include...SeniorWorldwide
- ...Senior Underwriter, Product Technical Specialist If you're looking for the stability of a profitable, growing company with the entrepreneurial... ..., Customer Care Representatives to maintain a high level of service with a focus on underwriting acumen, data quality and accuracy,...SeniorLive in
- Ayres is seeking a Senior Computer Technician to provide in‑person technology support for the Tampa and Melbourne, Florida offices and to serve as a senior escalation... ...experience in Level 3 incidents, MDM/MAM, and advanced Microsoft 365 skills, with occasional travel to...SeniorRemote work
- Client Account Support Senior Analyst - Cigna Healthcare - Hybrid (Tampa, FL) - This is a hybrid position requiring three days per week in... ...Support Lead Analyst provides professional input to Client Services assignments and projects for a designated book of business. This...SeniorWork at officeLocal areaImmediate startWork from home3 days per week
- ...hands-on technical Application Analyst. This Senior Technical Application Analyst is a full-... ...continuous improvements and application support. This role does require technical... ...experience with ticketing systems (JIRA, Service Now, etc). Responsibilities: · This...SeniorFull time
- ...Senior Application Support Engineer (SRE)Are you ready to make an impact at DTCC? Do you want to work... ...encompassing process inspection, log analysis, advanced troubleshooting, performance... ...to Capital Markets and Financial Services environments with experience supporting...Senior
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