Operations Analyst

Company Overview Onyx Odds is a fast‑growing prediction platform transforming how people interact with sports, crypto, and real‑world events. Founded by a Harvard graduate with experience at Jane Street and backed by a team with backgrounds in sports gaming, technology, finance, consulting, and consumer products, Onyx is building the future by making markets more accessible, intuitive, and engaging. Based in the NoHo area of Manhattan, Onyx has seen significant growth in user activity and community engagement, driving continued expansion across its product, engineering, operations, and go-to-market teams. The Role We’re hiring an Operations Analyst to help support the continued rapid growth of Onyx. This is a highly visible, hands‑on role focused on platform monitoring, data analysis, issue identification, and operational excellence in a fast‑paced startup environment. Key Responsibilities Monitor general platform activity and develop a deep understanding of how users interact with all offerings available on our menu. Analyze platform and user data alongside the Customer Success team to identify trends, opportunities, and areas for improvement. Assist the Trading team by reporting pricing discrepancies, assessing market performance, and overseeing platform liability. Flag and escalte platform bugs, data inconsistencies, and internal system concerns. Support ad‑hoc finance and regulatory projects, including, but not limited to, policy editing, tax organization, and administrative responsibilities. Storyboard process adjustments that increase efficiency and optimize user experience. What We’re Looking For 2+ years of professional experience is preferred, but recent graduates and early‑career candidates are encouraged to apply. Passion for sports gaming, fantasy sports, prediction markets, or related industries. Exceptional attention to detail with a customer‑first mindset. Advanced proficiency in Microsoft Excel and a working knowledge of SQL. Ability to accurately investigate root causes and propose solutions independently. Strong communication skills and ability to collaborate across multiple teams. Excited to work in a fast‑paced environment with evolving priorities. Flexible and willing to work evenings, weekends, and major sporting events when needed. Preference for candidates who have used the Onyx web or mobile platform. Location We are based in NoHo in New York City. This is an in‑person role. We do not offer employment visa sponsorship for this position. Compensation 70k‑100k Onyx Odds is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. #J-18808-Ljbffr