Business Development Manager

Snugs Services is a trusted leader in exterior cleaning and property maintenance, delivering top-quality solutions to property managers in the multi-family, residential, and commercial sectors across the Greater Portland and Vancouver metro areas. We are currently seeking a dynamic Business Development Manager to drive growth and expand our client relationships. With over 30 years of experience, we have built a strong reputation for delivering high-quality services, including pressure washing, gutter cleaning, roof moss treatment, fleet washing, and more for commercial, residential, and government clients. In this tight-knit industry, reputation is everything. That's why we take pride in our collaborative approach, ensuring our field technicians receive the support they need to deliver outstanding service. Every day, we manage a high volume of orders and customer interactions via phone and email, making attentiveness, responsiveness, and problem-solving essential to our success. While industry experience is preferred, it's not required—we seek dedicated professionals who are committed to excellence and customer satisfaction. OVERVIEW: Reporting to the General Manager, the Business Development Manager will drive sales growth by managing the entire sales process—from lead generation and closing deals to providing exceptional post-sale customer service. This role is key in upholding company standards, exceeding sales targets, and fostering long-term client relationships. The ideal candidate is a proactive, self-motivated professional with strong multitasking skills and a commitment to delivering outstanding customer experiences. This is an in-office role, with approximately 95% of work conducted on-site. While not a traditional outside sales position, attending industry events is a crucial aspect of the role to strengthen relationships and expand business opportunities. POSITION RESPONSIBILITIES: Deliver exceptional sales and service to ensure high levels of customer satisfaction. Proactively assess customer needs, providing tailored solutions and expert guidance on our services. Go above and beyond to drive sales growth and strengthen client relationships. Conduct regular outreach, including follow-up calls on bids, prospecting for new business, and identifying sales opportunities. Cultivate strong relationships with property managers, ensuring timely follow-through on requests and service needs. Stay informed on all company offerings, effectively communicating available solutions and service options. Leverage cross-selling opportunities across multiple divisions to maximize revenue potential. Collaborate with internal teams to ensure seamless service delivery and outstanding customer support. Attend industry events and networking opportunities to expand brand presence and build new business relationships. Track sales performance, analyze market trends, and contribute to strategic growth initiatives. MINIMUM QUALIFICATIONS: Proven experience as a sales associate or in a similar sales role. Experience in the service industry. 3+ years of cold-calling experience preferred. Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel. Experience using CRM software for managing customer relationships and sales pipelines. Basic knowledge of sales principles and customer service best practices. Familiarity with social media marketing and its role in business development. Strong organizational, written, and verbal communication skills. Ability to work efficiently and accurately with strong attention to detail. Excellent communication and interpersonal skills with a customer-focused approach. Ability to build and maintain strong client relationships. High school diploma required; a bachelor's degree in Marketing or a related field is a plus. COMPENSATION AND BENEFITS: This full-time, onsite position at Snugs Services offers a competitive salary between $80K and $90K+, which includes a commission structure that rewards your achievements. medical, dental, and vision insurance 401(k) matching to support your long-term financial goals paid time off (PTO) phone contribution plan Snugs Services is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value. #J-18808-Ljbffr