Mental Health Court Navigator

Summary The Court-Based Mental Health Navigator Care Manager supports individuals involved in the criminal justice system who have mental health or behavioral health needs. The position provides screening, outreach, and care coordination to help connect individuals with appropriate community services. The Navigator works closely with courts, service providers, and community partners to reduce barriers to treatment and promote engagement in care. The goal of the role is to support stability, recovery, and improved outcomes in the community. Key Performance Indicators Community outreach activities Program participant support 3rd party communication and community agency representation Adherence to policy, procedure, and regulation Core Functions Conduct initial screenings and assessments to identify behavioral health and social service needs of individuals involved in the criminal justice system. Provide care coordination and service navigation to connect participants with appropriate mental health, substance use, housing, and community-based resources. Collaborate with courts, criminal justice partners, and community providers to facilitate timely referrals and service engagement. Maintain regular follow-up with participants and service providers to support ongoing engagement and address barriers to care. Provide basic education to participants about available services, community resources, and navigating systems of care. Maintain accurate documentation and enter required data into the OMH Navigator data system in accordance with program requirements. Participate in meetings, trainings, and cross-system collaboration efforts to strengthen referral pathways and improve service coordination. Facilitate client attendance and accompany clients at court appearances as needed Adhere to program policy, procedure, and regulation Monitor, evaluate and document client progress with respect to goals Meet accurate and timely reporting, documentation, and record requirements pursuant to program standards Comply with confidentiality laws governed by NYS and HIPAA Winning Behaviors, Competencies, and Skills Behaviors and Values Be understanding of the needs of sensitive populations and demonstrate empathy Have well-developed professional boundaries and high ethical standards Demonstrate excellent organizational, time management, and communication skills Possess strong crisis management and problem-solving skills Model positive and appropriate behaviors and support professional development Soft Skills Communication Empathy Resiliency Problem Solving Organization Hard Skills Microsoft Office Awards Database Safety and De-escalation Quality Assurance Motivational Interviewing Experience Education Bachelor’s Degree in Human Services or a related field Work Experience 2+ years of experience providing direct support Other combinations of education and experience will be considered Industry Knowledge Familiarity with NYS and Federal entitlement programs and local support systems for the homeless population Agency Requirements Clearance with all relevant background checks as per RISE policies and governing regulations A valid NY State Driver’s License and a driving record acceptable to the RISE automotive program Physical Requirements Long periods of sitting Walking through difficult terrain on occasion Lifting objects greater than 20lbs on occasion RISE Housing and Support Services, Inc., is an Equal Opportunity Employer. #J-18808-Ljbffr RISE Housing and Support Services