Experience Strategy & Operations Lead (Hybrid)
ECS Corporate Services
ECS Corporate Services is seeking an Experience Operations Lead to join our Arlington, VA hybrid office. The role blends customer experience strategy with performance and business analysis to improve stakeholder outcomes across JCDC and Cybersecurity programs. Responsibilities include stakeholder interviews, surveys, journey mapping, data visualization, KPI definition, and SOP development to streamline processes and share insights with leadership and cross-functional teams. #J-18808-Ljbffr
Vacancy posted 3 days ago
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