Certified Medical Assistant

Bilingual Medical Assistant

Quantum Pain and Orthopedics- South San Antonio is looking for a Bilingual Medical Assistant to join our team. The Bilingual Medical Assistant is responsible for conducting administrative and specific clinical tasks under the direction of a Physician or Provider to ensure efficient operation of the clinic. The Bilingual Medical Assistant contributes to a positive patient experience by functioning as a member of the clinical team performing a supportive role in the delivery of patient care that is safe, effective, patient-centered, timely, efficient, and equitable.

Essential Functions:

• Rooms patients consistent with clinic needs while determining and documenting chief complaint and reason for visit, vital signs, medication list, allergies, smoking history and other information as required by clinic.
• Documents patient vitals and keep medical records up to date
• Communicates and documents any status updates and changes regarding patient and treatment plan.
• Maintains patient charts and ensures completeness and accuracy of patients forms.
• Keeps patients informed of delays and progress of clinical appointments.
• Provides administrative support and performs routine clerical tasks such as photocopying, scanning, and faxing.
• Ensures exam rooms are prepared and stocked with adequate medical supplies as well as cleaning rooms appropriately between patients.
• Maintains and responds to e-mails, telephone calls and inquiries.
• Takes telephone messages and provides feedback and answers to patient/physician/pharmacy calls.
• Assists team and uses downtime efficiently.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
• Knowledge of patient care charts and patient histories
• Knowledge of patient evaluation and triage procedures
• Ability to perform standard clinical procedures according to established protocols
• Ability to maintain effective and organized systems to ensure timely patient flow
• Ability to maintain calendars and schedule appointments
• Ability to maintain quality, safety, and/or infection control standards
• Ability to adapt easily to changing conditions and work responsibilities
• Excellent verbal and written communication skills
• Bilingual in Spanish preferred

Education and Experience:

• High School diploma or GED
• One (1) year of experience in a clinical setting

Offered Benefits:

• Choice of 3 Medical Plans
• Choice of 2 Dental Plans
• 1 Vision Plan
• Employee Assistance Program
• Short and Long-Term Disability Insurance
• Basic and Voluntary Life with AD&D Plan
• 401(k) with a 2-year vesting
• Paid Time Off (PTO) + Holidays