Access Specialist I | Patient Registration

Join a dynamic healthcare team in the Pacific Northwest as a Patient Access Specialist I, where your role is vital in delivering compassionate and efficient service to patients throughout their care journey. This part-time position focuses on accurate patient scheduling, registration, and financial responsibility management, ensuring a seamless experience from arrival to discharge.

Job Summary

As a Patient Access Specialist I, you will be responsible for registering patients using specialized software, verifying insurance and benefits, and managing referrals and pre-authorizations. You will conduct patient interviews prior to visits, handle point-of-service collections including co-pays and balances, and maintain daily cash drawer operations. Your communication skills will be essential as you operate a multi-line phone system, respond to inquiries, and relay information to staff promptly and professionally.

Key Responsibilities

• Schedule and register patients accurately, ensuring data integrity and confidentiality.
• Verify insurance coverage, referrals, and pre-authorizations.
• Collect patient financial responsibilities at point of service and manage cash drawer.
• Operate multi-line telephone systems to assist patients and staff.
• Complete administrative tasks including mail processing and workflow improvements.
• Participate actively in team activities and maintain a positive work environment.

Education and Experience

• High School Diploma or equivalent required; Associate's Degree preferred.
• Healthcare experience and knowledge of medical terminology are advantageous.
• Familiarity with healthcare revenue cycle processes is a plus.

Licenses and Certifications

• Basic Life Support (BLS) certification is encouraged.

Skills and Abilities

• Ability to thrive in a fast-paced environment while maintaining professionalism and accuracy.
• Proficiency with insurance verification systems and strong computer skills, including Microsoft Office.
• Excellent problem-solving, organizational, and communication skills.
• Capacity to handle confidential information with discretion and maintain accurate records.
• Flexibility to adapt to changing workloads and priorities.
• Team-oriented mindset with a commitment to fostering trust and respect.

Work Environment and Benefits

This role offers 8-hour shifts within a 40-hour workweek under a service union contract. Employees enjoy a comprehensive benefits package designed to support well-being and professional growth, including medical, dental, vision, life insurance, retirement plans with employer contributions, tuition reimbursement, wellness programs, and more.

Located in a scenic region of the Pacific Northwest, the area offers abundant outdoor activities such as hiking, kayaking, fishing, and wildlife viewing, providing a balanced lifestyle with access to both nature and urban amenities.