Manager, Undergraduate Programs

UC Irvine Manager, Undergraduate Programs

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It's located in one of the world's safest and most economically vibrant communities and is Orange County's second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.

Under the direction of the Director, Undergraduate Programs for the Donald Bren School of Information and Computer Sciences (DBSICS), the Manager, Undergraduate Programs serves as the lead undergraduate academic advisor assisting major, minor, and prospective students on their academic progress and informing them about degree requirements. Additionally, the Manager will supervise, evaluate, and train DBSICS undergraduate academic advisors in the DBSICS Undergraduate Student Affairs Office (SAO) to manage academic advising functions and achieve unit, School, and University objectives and goals. Supervise, train, evaluate, and support assigned members of the DBSICS SAO staff on academic advising procedures and office procedures. Develop, manage, and conduct campus and online academic advising sessions for new and prospective students. Manage internal office procedures, including student data management workflows, routine student academic paperwork processing, office procedures, and office communications, including making decisions on routine requests within the scope of their authority. Work with the Director, Associate Dean of Undergraduate Education, faculty, staff, and other offices as assigned to resolve student issues, develop or update processes, support unit goals, and revise or create policy.

Expected pay range for this position is: $71,600.00 - $85,550.00 / year

Your Role on the Team

• Supervises student services advisors providing advice to students within departments, schools, or colleges, involving a variety of student issues such as academic advising, outreach and recruitment, admissions, departmental requirements, student intervention, career counseling, and financial aid.
• Participates with department management in the development and monitoring of policies and procedures for Student Services operations.
• May represent the student services function on committees and other organization entities.

What It Takes to be Successful

• Required: Knowledge of advising and counseling techniques. Skills in monitoring / assessing people, processes or services, to make improvements. Ability in problem identification and reasoning. Ability to develop original ideas to solve problems using persuasion and leadership. Skill in supervising others as demonstrated by at least three years' experience. Ability to evaluate student academic records, including transcripts, grade point averages, course equivalencies, and degree audits. Skills in conflict management, having challenging conversations, and supporting students expressing difficulties. Knowledge of when to refer to supervisor or other relevant resources. Ability to communicate effectively through writing and verbally, both one-on-one and to groups, including prospective students, current students, families, visitors, and colleagues, about academic requirements, policies, procedures, and processes. Ability to analyze quantitative and qualitative data related to student enrollment, course management, student success, academic progress, or other Schoolwide trends to identify challenges / opportunities, make recommendations, and support unit operations. Ability to manage, execute, and balance multiple projects and workflows to ensure efficient office operation. Ability to appraise supervisor, supervisees, and colleagues of internal systems' status and delegate responsibilities to others appropriately within authority and the scope of the project. Experience with a personal computer, standard office productivity software (e.g., Microsoft Office, Google Suite, learning management systems, student information systems), and standard office equipment. Bachelor's degree in related area and / or equivalent experience / training
• A minimum of 3 years of experience
• Preferred: Knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences. Knowledge of ability in interpreting, executing, and complying with relevant federal, state, local, University, and School policies, such as FERPA, DBSICS policy, and the UC Irvine Academic Catalog. Skill in supervising full-time professional staff in a higher education setting.

Total Rewards

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. The expected pay range for this recruitment is $71,600.00- $85,550.00 (Annual).

Conditions of Employment: The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment: Background Check and Live Scan Employment Misconduct* Legal Right to work in the United States Vaccination Policies Smoking and Tobacco Policy Drug Free Environment *Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements. California Child Abuse and Neglect Reporting Act E-Verify Pre-Placement Health Evaluation Details of each policy may be reviewed by visiting the following page -

Closing Statement: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io. Consideration for Work Authorization Sponsorship Must be able to provide proof of work authorization