Paralegal I

Job Description

Job Description

Why TrueAccord?

TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. 

With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.

About This Role:

As a Paralegal I, you will serve as a foundational anchor for our legal team, ensuring smooth litigation workflows, accurate contract administration, and organized records management. This is a hybrid, part-time role (20 hours per week) requiring 3 days in the office and 2 days of remote work . Working directly alongside licensed attorneys, your primary goal is to maintain departmental compliance and operational efficiency across consumer litigation, legal tech databases, and corporate governance.

What You'll Do:

• Support Litigation Intake & Discovery: Log incoming consumer litigation, disputes, and demand letters, investigate background details, gather account records, and prepare standard response templates under attorney supervision.

• Administer Contracts & NDAs: Process incoming contract requests in our CLM platform, review standard NDAs against pre-approved playbooks, and track key execution dates across corporate entities.

• Manage Legal Systems & Data: Maintain accurate, up-to-date case and contract records across platforms like FileVine, Ironclad, JIRA, and Google Workspace to support real-time reporting and audit requests.

• Drive Operational Efficiency: Coordinate cross-functional communications to gather legal documentation, manage invoice routing, assist with scheduling, and provide document notary services as needed.

Who You Are:

• Educated & Credentialed: You hold a Bachelor’s degree (preferred, not required) or a Paralegal Certificate (preferred, not required) from an ABA-approved program (Notary Public commission, or ability to obtain within 90 days, is preferred).

• Experienced Background: You bring 1–2 years of experience in an in-house legal department or law firm (paralegal certificate accepted in lieu of experience; financial services or legal tech exposure is a plus).

• Tech-Savvy: You are comfortable working in case/contract management software (CLM platforms), workflow trackers like JIRA, and modern productivity tools like Google Workspace and Microsoft Office.

• Meticulous & Flexible: You thrive in an environment where following instructions precisely, maintaining strict confidentiality, and paying close attention to detail are critical, and you excel in a hybrid part-time schedule (20 hours/week).

For U.S.-based hires, the pay rate for this role is set at $35 per hour. The applicable pay rate for any individual hire depends on the geographic labor market associated with the employee’s primary work location, as well as other factors such as relevant skills, experience, and qualifications.

Geographic labor markets are divided into "tiers" based upon a number of factors, including cost of living. Below, you'll find a few example cities representative of each tier:

• U.S. Geo Tier 3 (i.e.,   Kansas City, Jacksonville, Indianapolis) 

We encourage you to speak with your recruiter to learn more about our compensation philosophy and to discuss our benefits, total rewards, and opportunities for growth, especially for those with collections experience. What We Offer (Perks & Benefits)

• Flexible vacation

• Medical/dental/vision insurance

• Traditional/Roth retirement savings options

• Company-paid disability and life insurance

• Flexible Spending Account & Limited FSA

• Family-friendly parental leave, volunteer and voting time off

• On-demand wellness platform access for you and 5 friends and family

• PerkSpot discount program for 900+ merchants nationwide

Onsite & Physical Requirements

This is an onsite position based in our local office and regular, in-person attendance is an essential function of the role. The position requires collaboration, participation in in-person meetings, access to office resources, and partnership with cross-functional teams.

This role is primarily performed in a professional office environment and involves computer-based work, including extended periods working at a computer, using standard office technology, and communicating through verbal, written, and digital channels. The role may require moving throughout the office and occasionally lifting or moving office materials up to <10 pounds. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the role.

Such roles may require occasional flexibility outside of standard business hours to support business needs, cross-time-zone collaboration, or key meetings. Occasional local and/or international travel may also be required.

Personally Identifying Information

We collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.

Dedication to Diversity & Inclusion

We are an equal opportunity employer. We promote, value, and thrive with a diverse and inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.