Customer Success Partner

Customer Success Partner

Shift: Morning Pay Rate: $23-25

The Customer Success Partner will be responsible for building strong relationships with our clients, ensuring their ongoing success and satisfaction with our products/services, and driving long-term value. This role requires a proactive approach, excellent communication skills, and a passion for helping customers succeed.

Principle Duties and Tasks:

• Customer Relationship Management
• Proactive Engagement & Health Monitoring
• Problem Resolution & Advocacy
• Sales Partnership
• Order Management
• Reporting & Analytics
• Other tasks

Other:

Compliance with the company's OHS policy and procedures, code of conduct, travel and entertainment policy and all other relevant company policies and procedures. Be an ambassador for the Sealed Air Vision, Mission and Values

Preferred 2 years prior experience within a Customer Experience/Success Environment Experience in order and complaint management Capable of working in a dynamic team environment Calm & rational thinker able to work under pressure to strict timelines Able to identify root cause of issues, develop solutions and challenge current processes for improvement. Computer Skills (SAP/ERP Systems, Microsoft Office 365) Flexible with work hours – required to cover different time zones/holiday calendars

Self-Management & Personal Effectiveness Interpersonal & Communication Skills Analytical & Problem-Solving Skills Relationship Management & Business Acumen

401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discounts Flexible spending account Health insurance Life insurance Paid elder care Paid time off Parental leave Professional development assistance Retirement plan Tuition reimbursement Vision insurance

Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.

*Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at View email address on click.appcast.io.