Facilities Maintenance Technician

Facilities Maintenance Technician

Wilmington, North Carolina

Who We Are:

American Repair Maintenance (ARM) began over 30 years ago as a small two-person operation to service several premier video stores. Since that time, we have evolved into a data-driven, full-service repair, and preventative maintenance partner across all trades serving over 20,000 locations in the US of some of the finest retail brands. We are more than just a repair and maintenance company. We are a strategic partner for our clients as we continue to innovate and grow our organization. We work hard to put our customers' needs first, support our team members with a dynamic culture, provide great benefits, and create technology-enabled work processes that make their jobs easier. We know that our strong commitment to people is what sets us apart along with our strong core values that guide our day-to-day operations. These core values ensure we are moving in the right direction. They are:

• Authenticity in Action: Do what you say. Own what you do.
• Raise Each Other Up: When our people thrive, ARM thrives.
• Momentum Together: Keep showing up. Keep growing. Keep going.

Who You Are:

We are currently searching for a Facilities Maintenance Technician, reporting to the Facilities Maintenance Supervisor, to add to our service delivery team to deliver the highest standard of commercial maintenance and customer service to our clients. This is a perfect opportunity for a passionate, skilled commercial technician who is a detail-oriented, self-starter who enjoys travel, variety, autonomy, and being a part of a supportive, growing company.

In this role, you will be able to jump in and make an immediate impact. Specifically, you will:

• Resonate with our mission, vision, and values as an organization and foster a culture of accountability within our workforce that reflects these values.
• Utilize your 7+ years of commercial maintenance experience in plumbing, electrical, drywalling, carpentry, flooring masonry, EIFS (Exterior Insulation and Finish Systems), welding, and advanced structural repairs in addition to your high school diploma or equivalent vocational certification(s). General contractor license, electrical license, or specialized trade certifications highly preferred.
• Have proven mechanical aptitude, and proficiency in reading assembly and blueprint drawings to deliver exceptional service to our customers with minimal direct supervision.
• Be the eyes and ears in the field, responsible for successfully completing service tickets in a designated territory in a cost conscience, high-quality, timely manner.
• Maintain clear lines of professional communication with lead technician(s), supervisor(s), Manager(s), and office staff on open issues and progress of all work assigned including thorough documentation.
• Be flexible and cooperative with fellow employees and customers while displaying a high level of professionalism.
• Follow all policies and procedures to ensure proper and safe working conditions.
• With paid mileage reimbursement, drive up to 500-2000 miles per week to client sites.
• Meet the demands of a flexible and adaptable schedule, including on-call, overnight, and weekend availability; some assignments may require short overnight travel (1–4 nights).
• Provide your own reliable transportation with capacity to transport tools and equipment such as an extended ladder, sheet rock, sewer machine, hand tools, and toolbox suitable for the job (a list of those recommended will be provided).
• Be comfortable and proficient with technology, including the use of industry-specific software, mobile applications, and digital tools to complete work orders, communicate with team members, and document service activities.
• Be able to lift up to 75 lbs.; operate appropriate tools capable of producing up to 200 pounds of torque, and perform work while bending, stooping, standing, sitting, and lying down.

What You'll Get:

Besides working with a great team in a stable and fast-growing company, you'll receive a competitive hourly base pay rate between $25.00 to $30.00 per hour, along with:

• Competitive medical, dental, and vision insurance
• Optional Life and long-term disability insurance
• Optional Voluntary AD&D and short-term disability insurance
• 401(k) with a 50% match on the first 6% contribution
• Paid time off
• 6 paid company holidays
• Flexible work schedule

If you are a versatile, skilled commercial maintenance technician who enjoys travel, variety, autonomy, and is looking to join a supportive, growing company where your experience will be valued, we'd love to talk with you!

Tools Required:

Battery power tools - Drill/Driver - Impact Driver - Circular saw

Oscillating saw - Saws-all/Reciprocating saw - Sander - Spare batteries/charger

Brad Nailer - Socket/Ratchet set (various sizes) - Crescent wrenches (various sizes) - Channel Lock (various sizes)

Lineman pliers - Needle nose - Pipe wrenches (various sizes) - Multimeter

Non-contact voltage tester - Receptable tester - Hammers (claw/2-3lb mini sledge) - Tape measure

Levels - Speed square - Drywall tools (various sizes) - Angle grinder

Hammer drill