RN Clinical Liaison

Role The Admission RN assesses patients in their place of residency or in hospitals and initiates care into the services of Chapters Health System. Ensures a seamless transition to Care Navigation and serves as an ambassador of the Organization. Qualifications Current state RN license Minimum 1 year nursing experience; hospice or hospital experience preferred Previous experience with EMR/EHR (Electronic Medical/Health Record) system Strong clinical assessment skills; preferred background in emergency department or ICU Effective communication in English (verbal and written); bilingual in Spanish preferred Professional presentation skills Valid driver’s license and automobile insurance (Mobile Driver) Reliable transportation to meet schedule Ability to work in a team environment and intervene appropriately Ability to manage multiple priorities simultaneously and handle emotional stress Ability to perform the essential functions and physical requirements (lifting patients/equipment, bending, pushing, kneeling) with or without reasonable accommodation Strong goal/outcome orientation with exceptional time management skills Excellent customer service focus Active BLS certification for healthcare professionals from the American Heart Association or Red Cross Competencies Satisfactorily complete competency requirements for this position General Responsibilities Represent the Company professionally at all times through care delivered and/or services provided to all clients Comply with all state, federal, and local government regulations, maintaining a strong position against fraud and abuse Comply with Company policies, procedures, and standard practices Observe the Company’s health, safety, and security practices Maintain the confidentiality of patients, families, colleagues, and other sensitive situations within the Company Use resources in a fiscally responsible manner Promote the Company through participation in community and professional organizations Participate proactively in improving performance at the organizational, departmental, and individual levels Improve own professional knowledge and skill level Advance electronic media skills Support company research and educational activities Share expertise with co‑workers both formally and informally Participate in quality assessment and performance improvement activities as appropriate for the position Job Responsibilities Complete clinical admissions for all Company services, including but not limited to: Explain services to potential patients/families and address questions regarding patient fears, physical limitations, while putting the patient/family at ease; present services in an empathetic and compassionate manner Identify admission objections, concerns, or other entry barriers and provide responses Educate patient/family on admission requirements and address immediate needs Complete informed consents and initial assessment according to regulations and Company policy Provide information to physicians and initiate a plan of care to address patient’s immediate needs Initiate skilled nursing interventions to prevent complications, alleviate symptoms, and maximize physical and emotional comfort Obtain physician orders Complete documentation per Company policy Act as the Company representative at assigned facilities while facilitating referrals to all service lines Work closely with referring hospitals, physicians, facilities, patients, families, and the general public Communicate frequently with Care Navigation staff to ensure timely follow‑up; inform the Care Navigation team and prepare for next assignment when the assignment is complete Provide all necessary clinical communication timely using SBAR Discuss any potential needs with after‑hours staff Obtain consents for services and arrange safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations Obtain medical record information for the referral Develop strong relationships with case managers, physicians, etc. at facilities Work with Professional Relations Representatives (PRRs) to provide education on all available services Provide care for any GIP patients in a hospital including daily visits, professional management, documentation, and efficient discharge During emergencies (e.g., hurricanes), the Triage RN may be required to report to work at a designated location to ensure continuity of services; this may include reporting ahead of the scheduled date/time and staying overnight based on the duration of the emergency Perform other duties as assigned Physical Demands While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs. Compensation Pay range: $67,976.53 - $106,213.33 Drug Testing & Background Screening This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as ongoing compliance with the Drug‑Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit #J-18808-Ljbffr Chapters Health