Applications Engineer
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Job Description
Job Description
Applications Engineer
Applications Engineer
Position OverviewWe are seeking an Applications Engineer to provide technical expertise and hands-on support for CNC systems and machining solutions. The role focuses on customer-facing engineering activities including CNC installation and commissioning, program development, process optimization, and troubleshooting. The Applications Engineer will collaborate with sales, product development, and service teams to deliver reliable machining solutions that meet customer requirements and drive product adoption. Key Responsibilities
- Lead and perform CNC installation, setup, commissioning, and field acceptance testing at customer sites.
- Develop, test, and optimize CNC programs (G-code) for milling, turning, and grinding applications using CAD/CAM tools.
- Troubleshoot mechanical, electrical, and control system issues on CNC machinery; provide timely root cause analysis and corrective actions.
- Work closely with customers to understand application requirements and recommend process improvements, tooling, fixtures, and machine configurations.
- Provide training and technical support to customers and internal teams on CNC operation, programming best practices, and maintenance.
- Collaborate with sales engineers during pre-sales activities by conducting application assessments, machine demonstrations, and ROI analyses.
- Document application solutions, create setup sheets, work instructions, and service reports to ensure knowledge transfer and repeatable processes.
- Support continuous improvement initiatives by collecting performance data, suggesting machine and program optimizations, and participating in product feedback loops.
- Coordinate with manufacturing and R&D teams to validate new product features, retrofit kits, and customized solutions for specific machining challenges.
- Travel regularly to customer sites for installations, training, and troubleshooting; maintain a high level of professionalism in customer engagements.
Qualifications
- Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, Mechatronics, or a related technical field, or equivalent technical diploma with relevant experience.
- 3+ years of hands-on experience with CNC installation, commissioning, and field service support (milling, turning, or grinding environments).
- Proven experience writing and optimizing CNC programs and using CAD/CAM software (e.g., Mastercam, Fusion 360, SolidCAM).
- Practical knowledge of CNC machining processes, tooling, fixturing, and surface finishing techniques, including CNC grinding.
- Familiarity with common CNC controllers (e.g., Fanuc, Siemens, Heidenhain) and ability to read and debug G-code.
- Strong mechanical and electrical troubleshooting skills, including PLC and motion control basics.
- Excellent customer-facing communication skills with experience delivering technical training and documentation.
- Ability to travel regularly and work on customer sites; valid drivers license required.
- Detail-oriented, with strong organizational skills and the ability to manage multiple projects and priorities.
- Preferred: certifications in CNC programming, vocational certifications in machining, or experience with high-precision grinding and specialty tooling.
Benefits
- Medical, dental, vision
- Prescription drug coverage
- ST/LT Disability
- Life Insurance and AD&D
- 401K match
- PTO+Holidays
Vacancy posted 2 days ago
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