Marketing PMO Project Manager

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients Who is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value, and selection. We are looking for an individual to provide specialized Information Technology support for our strategic business partners within the client Corporate Center.

Job Title: Marketing PMO Project Manager
Location: Seattle, WA 98101
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Remote

Summary:

As a Project Manager within the Marketing PMO, you'll focus on the executional portion of programs and campaigns by supporting PMO Program Managers and Senior Project Managers who guide these high-volume initiatives from strategy through delivery. This role will also independently manage the delivery of multiple mid-level projects on time and within the established scope. This includes monitoring and managing the initiation of forecasted work, assisting in media execution support (specifications, trafficking of files, media supplier delivery, etc.), project managing work from inception to final delivery, facilitating and communicating project status, and producing recaps for completed projects.

RESPONSIBILITIES:

Project Planning:

• Helping outline forecasted marketing work to aid in planning efforts.
• Assists Program or Senior Project Managers with Campaign planning if requested.

Project Lifecycle Management:

• Championing the processes and workflow to safeguard consistency while flexing when required for project success.
• Assists and takes direction from Program Managers or Senior Project Managers on complex, high-volume programs or campaigns by taking the lead on executional projects for various channel deliverables once the strategy and creative direction has been determined and guiding these from execution kick-off to delivery.
• Ensuring upfront project requirements/scoping are received and are aligned with the appropriate project priority and workflow.
• Creating comprehensive project schedules that outline project milestones from execution kick-off to in-market delivery based on scope, timing, deadlines, and resources.
• Capturing milestone dates and overall timelines regularly, validating and adjusting timelines as needed.
• Facilitating project approvals for internal stakeholders.
• Identifying and proactively resolving any deliverables that might fall behind schedule.
• Communicating project status, approvals, risk, and delivery updates across teams and stakeholders.
• Scheduling, facilitating, and outlining action items & next steps for project related meetings (e.g. - project kick-offs, creative reviews, stand-ups, risk mitigation meetings, and retrospectives).
• Working with designated production suppliers to ensure delivery of project deliverables, if applicable.
• Ensuring proper project closure and archive procedures are executed.

Project Execution & Ownership:

• Manages a diverse portfolio of projects, including single-channel initiatives and larger, multi-channel marketing campaigns, demonstrating adaptability across scopes.
• Takes full ownership of projects, proactively driving them forward with minimal oversight while ensuring all deliverables align with business goals.
• Demonstrates comfort working in ambiguity and adapting to shifting priorities, maintaining focus and resourcefulness to keep projects on track.

Skills:

Project Management System Coordination:

• Orchestrating all assigned book of work activities and documentation within the PMO technology support systems from project creation through close-out procedures.
• Certifying the system centrally houses all project requirements, schedules, documentation, and project approvals.
• Managing data entry into systems as required to ensure proper project execution.
• Leveraging reporting to analyze, translate, and communicate trends or project insights.
• Functioning as a skillful user of all system features and functions, proactively suggesting system enhancements and shortcuts to the administration team.
• Contributes to PMO-wide process standardization by documenting workflows, flagging inconsistencies, and sharing replicable approaches with the team.

Business Knowledge:

• Ensuring an understanding of the overall JWN business, the Client Rack customer and their assigned area of business (book of work).
• Keeps aware of JWN business goals and performance.
• Has a general knowledge of the target customer segmentation and how it relates to their assigned business area.
• Possesses a general knowledge of their assigned book of work including forecasted goals and business results.

Cross-Program Agility:

• Operates as a versatile PMO execution resource, capable of supporting a range of programs and books of work rather than a single siloed assignment.
• Demonstrates willingness and ability to take on work across multiple programs (e.g. Anniversary, Holiday, Loyalty, Seasonal, Rack) as assigned through the PMO intake model.
• Builds and maintains cross-program knowledge by proactively learning program nuances beyond their primary assignment area.
• Contributes to shared playbooks and standardized processes that enable consistent execution across all programs.

AI & Tool Fluency:

• Demonstrates a growth mindset toward adopting emerging tools and AI capabilities to improve execution speed, quality, and consistency.
• Actively explores and applies AI-assisted tools to augment project management tasks such as status communication, documentation drafting, and risk flagging.
• Identifies opportunities to automate or streamline repetitive execution tasks, and partners with the PMO operations team to implement improvements.
• Comfortable working alongside evolving tooling and contributes feedback that helps the team continuously raise the quality and efficiency of PMO processes

Education:

1. Systems & Tools (must-have, screen for explicitly)

• Workfront - required, hands-on proficiency. Not "has used a PM tool," not "can learn quickly." Actual working knowledge: creating/updating tasks, managing timelines and dependencies, navigating project templates. Confirm candidates can speak to specific Workfront workflows in screening, not just list it on a resume.

2. PM Experience

• Prior project management experience in marketing, advertising, design, or a related field
• Retail marketing experience is a strong plus (fiscal calendar, seasonal campaign cycles)
• Cross-functional stakeholder experience - Creative, Brand, CRM, Merchandising-adjacent teams

3. Channel Knowledge

• Strong understanding across marketing channels
• Comfort with a queue-based / cross-program assignment model rather than owning a single dedicated book of work

4. Soft Skills / Working Style

• Operates well with ambiguity, drives projects without heavy top-down direction
• Clear, adaptable stakeholder communication - can articulate status, risk, and solutions
• Comfortable holding deadlines firm under pressure

Must Have Workfront Experience

• Preferred experience with Project Management in Marketing Operations

TekWissen Group is an equal opportunity employer supporting workforce diversity.