General Manager

General ManagerWe're looking for a General Manager who runs a great restaurant—every shift, every day. This is a hands-on leadership role responsible for driving sales, building a strong team, and delivering fast, consistent, high-quality guest experiences. You'll own the business as if it were your own.The Role1. Restaurant PerformanceDrive sales, profitability, and operational efficiencyManage key metrics: labor %, food cost, throughput, and wasteDeliver consistent results—not just good days2. Shift Execution & ThroughputLead from the front during peak hoursEnsure fast, accurate service and strong line flowMaintain ticket times and throughput standards3. Team Leadership & DevelopmentHire, train, and develop a high-performing teamBuild and coach Shift Leaders and Assistant ManagersCreate a culture of accountability, energy, and ownership4. Guest ExperienceEnsure every guest receives fast, friendly, and accurate serviceAddress issues in real time and recover the experienceUse feedback to improve operations5. Operational StandardsMaintain food safety, cleanliness, and brand standards at all timesExecute systems and processes consistentlyBe audit-ready every dayWhat Success Looks LikeConsistently hits sales, labor, and food cost targetsStrong shift execution—no chaos during peak hoursLow turnover in key roles (AMs, Shift Leaders)Internal promotions happening from within your teamHigh guest satisfaction and repeat businessWhat You Bring2–5+ years of restaurant management experience (fast casual or QSR preferred)Experience running high-volume shifts ($1M–$3M+ annual volume typical)Proven ability to lead teams and deliver consistent resultsStrong work ethic—you're comfortable being on your feet and in the actionAbility to manage both people and numbersNon-NegotiablesWilling to work nights, weekends, and peak business hoursLeads from the front—this is not a back-office roleHolds high standards and addresses issues directlyCompensation & BenefitsBase salary: + performance bonusHealth, dental, visionPTOMeal benefitsGrowth path to District ManagerSupplemental payBonus payBenefitsPaid time offHealth insuranceDental insuranceVision insuranceLife insurance401(k) matchingPaid trainingFive Guys Burgers and Fries - Knightdale - NEW 1018 Shoppes At Midway Dr, Knightdale, NC 27545, USA