Manager, Technical Consulting

Role Description

Manage a team of technical resources to provide solutions to internal and external clients.

• Defines client needs and develops a plan and proposal to implement in the delivery of the project solution.
• Oversees the identification/development of technology solutions for clients using company products and/or outsourced technology solutions or proprietary tools/techniques.
• Manages the coordination of the activities with responsibility for results, including costs, methods and staffing.
• Cultivate and disseminate knowledge of application development best practices.
• Serve as an escalation point for technical issues and within procedures and policies to resolution.
• Identify opportunities to improve current Best Practices and/or develop new or refine existing business processes.
• Participates and contributes to departmental strategy and business plans.

Qualifications

• Bachelor's degree.
• Any combination of education and experience which would provide the required qualifications for the position.

Requirements

• 6+ years of experience in technical consulting, customer service.

Knowledge, Skills & Abilities

• Practical knowledge in leading and managing processes, projects and tactics within a discipline.
• Familiar with a variety of the field's concepts, practices, and procedures in the implementation of technical systems, software, or solutions.
• Management and decision-making skills.
• Communication (verbal, written), customer/client focus, problem-solving, analytical, technical, detail-oriented, interpersonal skills.
• Ability to foster teamwork and build collaborative relationships.

Company Description

NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.