Business Office Manager

Job Description

Job Description

Why New Perspective Senior Living? A career with a purpose starts here!

This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000 within the next couple of years. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member’s personal and professional development. At New Perspective you’re not just an employee, you are a valued member of our team.

Join us as the Business Office Manager and play a vital role in our community! You'll handle key tasks like recruiting and onboarding non-exempt employees, payroll assistance, and ensuring compliance. You'll also lead the concierge team, creating a warm, welcoming environment for both staff and residents. Your efforts will drive smooth communication and make a positive impact on everyone around you!

This role blends hiring, administration, and hospitality to ensure smooth operations and exceptional Team Member Engagement.

Key Responsibilities:

• Recruit, screen, and onboard non-exempt employees.
• Manage job postings on internal and external platforms.
• Ensure timely completion of onboarding steps, including background checks and I-9 verification.
• Train employees on HR software and community-specific systems.
• Handle employment changes and submit payroll for processing.
• Lead engagement activities and promote a positive employee experience.
• Ensure compliance with federal, state, and company policies.
• Support accounting with accounts payable, vendor relationships, and resident billing.
• Supervise, train, and manage the concierge team.
• Perform other duties as assigned.

Skills & Qualifications:

• High School diploma or GED.
• Experience in recruiting, screening, and onboarding.
• Strong organizational and computer skills.
• Experience in senior living or healthcare is a plus.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and multitasking skills.
• Ability to work flexible hours, including weekends and holidays.

Team Member Benefits & Perks*

• This role is eligible for an annual bonus!
• Medical, Dental, & Vision Insurance
• 401(k) with Company Match!
• Paid Time Off and Holidays
• Company-Paid Basic Life Insurance
• Voluntary Short-Term Disability
• Company-Paid Long-Term Disability
• Health Reimbursement Account/Health Savings Account
• Flexible Spending Accounts
• Education assistance - up to $5,000 per calendar year!
• Leadership Development & Career Advancement
• Real-time Access to Earned Wages
• Referral Bonuses
• Employee Assistance Program

*Benefits vary by full-time, part-time, and PRN status.

New Perspective is an Equal Opportunity Employer.