Porter

Job Description

Job Description

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. 

We’re looking for a porter to join our team! Our ideal candidate is passionate about food, beverages, and excellent customers service. You love cookies, are always ready to lend a helping hand to a colleague & you don’t take yourself too seriously. When you join our team, you’ll be responsible for providing a friendly, helpful, and responsive level collaboration with the full BOH team. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate!  

What you’ll do:

• Keep the kitchen/BOH space in pristine clean and organized shape

• Proactively anticipate rushes and wash the dishes accordingly

• Help replenish the cutlery and glass stations

• Help clear the bus-bins when full 

• Occasionally assist the prep team during slow times

• Maintain safety standards while adhering to maman’s policies and procedures

• Great communication with the BOH team

What we're looking for:

• You have porter experience & are an experienced back of house professional with a sweet tooth for cookies

• You have engaging and welcoming communication skills & presence

• Hospitality is your passion, you make a point of keeping up with the latest industry trends

• Quality, aesthetics & top notch customer experience is a non-negotiable for you

• You make people feel good—your team and guests alike

• You work positively and collaboratively to achieve the highest standards of delivery

• You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman’s unique culture

• Smart, no ego, upbeat, friendly, &  efficiency oriented

• Work a flexible schedule that will include weekends, holidays, and special events 

• If we get stuck in an elevator together, you’ll crack a joke and we’ll  laugh along the way

What's in it for you:

• Join a fast-growing company committed to not just serving the best cookies & coffees but building a national brand

• Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values

• Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work

• Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible

Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out.

We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer.

Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!