Operations Manager

Company Description-Not open to recruiters

G&H Trash Valet, founded in 2013 by first responders, provides customizable trash valet services for multi-family communities nationwide. Based on experience as firefighters, police officers, and veterans, the company delivers reliable and detail-oriented services with a focus on safety and responsiveness. By tailoring offerings to fit community needs, G&H Trash Valet ensures flexible solutions and dependable service. Customers benefit from both enhanced amenities and additional aspects of protection for their residents.

Role Description

This is a full-time hybrid role for an Operations Manager based in Houston, TX, must live in greater Houston. The Operations Manager will oversee daily operations, ensuring service efficiency and team performance. Responsibilities include managing schedules, coordinating with clients, supervising teams, optimizing processes, handling communication, and resolving service-related challenges. The role involves maintaining high standards of safety, service quality, and customer satisfaction. PICKING UP TRASH WILL BE REQUIRED WHEN NECESSARY.

Qualifications

• Operational and managerial skills, including planning, scheduling, and team leadership
• Excellent communication and interpersonal abilities for client relations and team collaboration
• Problem-solving skills to address challenges and improve operational efficiency
• Knowledge of safety protocols and procedures, ensuring service compliance and protection
• Proficiency in technology tools for scheduling, reporting, and team management
• Experience in multi family or community services management is a plus
• A valid driver's license and ability to travel locally for onsite responsibilities
• Bachelor's degree in Business Administration, Operations Management, or related field preferred