Senior Medicaid Systems Analyst and QA Manager

Pay Range: $70.00hr - $75.00hr Job Overview: This position is for a Systems Analyst/QA Manager for a Medicaid project who will lead all Quality Assurance activities, ensuring deliverables meet requirements while coordinating closely with multiple agencies, business teams, and external vendors. The candidate will manage the full testing lifecycle, including strategy, planning, execution, and reporting for System Integration Testing (SIT), User Acceptance Testing (UAT), and End-to-End (E2E) testing. Responsibilities: The candidate will lead all Quality Assurance activities, ensuring deliverables meet state Medicaid requirements while coordinating closely with multiple agencies, business teams, and external vendors. This role manages the full testing lifecycle, including designing the overall test strategy, planning, execution, reporting, detailed test data preparation, and overseeing End to End (E2E) testing. The successful candidate will coordinate testing efforts with business teams to obtain user scenarios and test cases, organize meetings, support UAT, ensure proper test coverage and traceability, and perform test readiness reviews. Additional responsibilities include maintaining defect management processes, validating data integrity across systems, ensuring consistent QA documentation and standards, and conducting post test assessments to confirm resolution of issues. The role also identifies risks early, partners with the PMO office for project oversight, and ensures strong communication across agencies, vendors, and project leadership throughout the implementation. The candidate is responsible for all System Integration Testing (SIT), User Acceptance Testing (UAT), and End2End Testing (E2E) for the MMIS and MES modules as well as the testing of configured Commercial off the Shelf (COTS) applications, and the conversion and integration of data from other systems in Medicaid Enterprise Systems. The candidate will manage defect triage calls with multiple vendors and track defects to closure in a timely fashion. The successful candidate is expected to understand the requirements and design of the project and develop test cases, test data, and verify software changes while solving escalated issues and serving as a liaison between developers and business users. The candidate will communicate and report to a variety of stakeholders regarding the results and progress of all UAT Testing, including Test Summary and Execution metrics. The role involves escalating and tracking UAT defects through resolution and maintaining historical UAT Testing information. Requirements: The candidate must be able to meet deadlines with a high level of integrity, professionalism, customer service, and motivation. 15+ years of experience with large-scale Medicaid Member Eligibility Processing Software. 10+ years of experience with coordination of SIT, UAT, and End2End Testing activities on large-scale projects. 10+ years of experience with Test Scenario Development, Test Case Creation, Test Data Preparation, Test Case Execution, Defect Tracking, and Metrics reporting. 15+ years of experience with excellent communication and stakeholder engagement skills, including the ability to explain technical concepts to non-technical audiences. 10+ years of experience in Executive/Management Reporting and Presentations. 10+ years of experience with Mainframes. 10+ years of experience in Data Analysis. 10+ years of experience in Meeting Facilitation. 10+ years of knowledge regarding programming logic. 10+ years of experience collaborating with vendors, system integrators, and multidisciplinary teams. Significant experience in managing UAT and defect triage calls involving multiple systems, vendors, and teams. Preferred Qualifications: Experience with Teradata queries. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.