Senior Office Manager

Job Description

Job Description

Position Summary The Senior Office Manager plays a central role in ensuring the smooth and continuous improvement of FCTG headquarters operations. This position is responsible for maintaining a professional, efficient, and welcoming office environment while providing high-level administrative support to identified Executive Leadership. Office Operations Responsibilities

• Maintain and manage office supply inventory, including ordering and restocking as needed
• Serve as the first point of contact for visitors; answer and direct incoming phone calls in a professional manner
• Manage all incoming and outgoing mail and deliveries
• Communicate and enforce office policies and procedures
• Identify and drive opportunities for process improvement and more efficient office management; implement approved new opportunities
• Track and manage all office budget items including food, supplies, events, maintenance, and associated invoice processing
• Collaborate with Manager to plan and execute company-wide events, including team lunches, Executive lunches, as well as on-site and off-site gatherings
• Ensure the kitchen and Board Room are clean, organized, and fully stocked daily
• Serve as the primary point of contact for building management and facility service providers
• Oversee office cleaning and facilities maintenance, including kitchen upkeep, appliance maintenance and repair, and cleaning coordination
• Partner with HR and the Safety Coordinator on office safety planning and compliance

• Coordinate schedules, meetings, and logistical needs for visiting OpCo employees, vendors, customers, and candidates
• Provide comprehensive administrative support for identified Executive Leadership, including calendar management, meeting scheduling, travel booking, expense reporting, departmental invoice processing, and projects as assigned
• Lead and manage logistics for company events for Business Development and Marketing sales and training

• Highly organized, self-motivated, and exceptionally detail-oriented
• Positive mindset and approach
• Demonstrated ability to manage multiple high-priority assignments concurrently as well as meet deadlines
• Strong interpersonal skills with the ability to read, adapt to, and build rapport with a set of diverse personalities and working styles
• Excellent written and verbal communication skills
• Proactive approach to time management and prioritization in a dynamic, fast-paced environment
• Strong analytical and problem-solving
• Proficient in Microsoft Teams and the full Microsoft Office suite

• Required: 4 - 5 years of progressive experience supporting VP level Executives, as well as 2 - 3 years of office management

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