Certified Senior Medical Assistant - Transplant (Medical Center)

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrating highly competent knowledge in advanced examinations and treatments necessary to provide high‑quality support of patient care and services. The Sr. MA works under the direct supervision of a Physician and/or Registered Nurse on assigned patient populations, oversees scope of practice (e.g., Hand Hygiene Validator, EMR super‑user), assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes, performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, and may schedule appointments, ensure medical necessity compliance, and verify eligibility for care. The role includes precepting and training other Medical Assistants, and serves as a clinical resource during shifts. Essential Functions People – Role models a positive work environment, leads problem resolution, facilitates teamwork, and mentors peers. Service – Provides direct patient care under supervision, completes pre‑visit workflow, obtains vitals and documents history in the EMR, follows up on medications and lab results, coordinates care with other providers, and ensures patient self‑management through MyChart. Quality & Safety – Reports observations, recognizes abnormal findings, performs routine tests (EKG, rapid strep, urinalysis, urine pregnancy tests), sterilizes instruments, and cleans exam rooms. Finance – Manages supplies efficiently, stocks exam rooms, and prioritizes tasks to reduce overtime. Growth & Innovation – Develops team skills, participates in professional development, contributes to performance improvement, and keeps the development plan updated. Qualifications Education – High School diploma or equivalent (GED, homeschool verification, or partial/complete post‑secondary education). Experience – Five years medical assistant experience with highly complex, chronic disease management or in a specialty discipline. Licenses & Certifications (Required) – Certified Medical Assistant (AAMA, NAHP, NCCT, NHA, Registered Medical Assistant, or EMT) and BLS – Basic Life Support or Instructor (AHA). Preferred Certifications – Certified Phlebotomy Technician (CPT, ACA). Skills and Abilities Competencies for safe performance and ongoing skill assessment. Proficient English reading, writing, and speaking for patient and employee safety. Effective communication with patients, physicians, families, and coworkers. Knowledge of medical practice, patient care, examinations, diagnostic and treatment procedures, and medical equipment. Clinical quality assurance and accurate medical record maintenance. Problem‑solving with reasoning and judgment. Patient‑centered, compassionate, and competent care. Computer proficiency for documentation and work‑related tasks. Continuous training and education; maintains current certifications. Builds effective working relationships with patients, staff, and the public. Teamwork and peer collaboration. Understanding of patient population and disease processes. Advanced assessment competencies suitable for the level of practice. Supplemental Requirements Work Attire Uniform: Yes Scrubs: Yes Business professional: No Other (department approved): Yes On‑Call – No Travel May require travel within the Houston Metropolitan area: Yes May require travel outside Houston Metropolitan area: No #J-18808-Ljbffr Houston Methodist