Health Business Specialist

Title: Health Business Specialist

Employee Classification: Health Business Specialist

Campus: University of North Texas - Health Science Center

Division: HSC-Health Systems

SubDivision-Department: HSC-Health Systems & Clinical Aff

Department: HSC-HSC Health Administration-335001

Job Location: Fort Worth

Salary: Commensurate with Experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.


We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.


Learn more about the UNT System and how we live our values at

Department Summary

UNT Health is the academic clinical practice for the Health Science Center. Focused on improving health outcomes to build a healthier community, UNT Health primary and multispecialty care clinics are located on the UNT Health Fort Worth, Denton, and Dallas UNT campuses. Our care teams extend to local hospitals, surgery centers, long term and continuing care centers, and mobile and in-home care. UNT Health's interprofessional teams work collaboratively to achieve an optimized treatment plan tailored to the individual patient. Physicians, nurse practitioners, physician assistants, physical therapists, pharmacists, social workers, psychologists, specialized technicians, and nurses work together while intentionally integrating health care students, residents, and fellows to deliver care to our community.

Position Overview

HSC Health is seeking to hire a Health Business Specialist to join our team. This position is highly focused on the resolution of insurance processing errors and/or denials. Responsible for optimizing physician reimbursement. Provide financial, administrative, and clerical support related to claims. Research claims with no payment or response from payor. Analyze denials to identify trends and determine most expedient methods of collecting reimbursement for services provided. Resolve claims issues and other discrepancies according to established policies and procedures in an efficient, timely and accurate manner. Answer incoming patient billing calls. Review claim billing for accurate patient balances and maintain patient payment plans.

Minimum Qualifications

Bachelor's degree in a related field, or any equivalent combination of education or experience.

Knowledge, Skills and Abilities

• Strong attention to detail to ensure accurate coding and billing processes are completed.
• Excellent communication skills to work effectively with others.
• Proficiency in reviewing and analyzing accounts to identify and correct errors in a timely manner.
• Strong problem-solving skills to address and correct denial trends.

Preferred Qualifications

NextGen experience
Bilingual

Job Duties

• Set up and maintain patient payment plans. Process patient payments
• Review claim billing for accuracy in regard to patient billing
• Take incoming patient billing calls to review and address all patient billing questions
• Work denied claims reports to correct and either rebill or appeal claims in a timely manner to ensure timely file deadlines are met
• Contact insurance payers regarding claim denials for reprocessing
• Stay current on insurance payer billing guidelines and changes
• Review claim denials for billing and payer processing accuracy
• Track denial trends and determine most expedient methods of collecting reimbursement for services provided

Physical Requirements

• Communicating with others to exchange information.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

Monday - Friday, 8am to 5pm

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent - discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.