Director of Loss Prevention

Omni Frisco Hotel at the Star
The Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it's the social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate spaces and an elevated pool deck, Omni Frisco Hotel's 24,000 square feet of meeting space provide endless opportunities for events.
This multi-use campus in partnership with the Dallas Cowboys, the city of Frisco and Frisco Independent School District features restaurants, retail space, entertainment venues and more. Omni Frisco Hotel is connected to The Ford Center, a 12,000-seat, domed, multi-purpose event center. The entire campus is anchored by the Dallas Cowboys World Headquarters, which houses office space and the practice facility for the Dallas Cowboys and the Dallas Cowboys Cheerleaders.
Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airport, the Omni Frisco Hotel features a bevy of amenities including Neighborhood Services, a restaurant featuring honest food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby and an elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star.
The upscale Omni Frisco Hotel embodies true Texas charm and sophistication. Staying true to Omni's local color, this luxury hotel captures the energy and future of this vibrant North Texas city.
Position: Director of Loss Prevention
Department: Loss Prevention
Purpose: To direct all Loss Prevention functions in the hotel ensuring a safe and secure accuracy and timely submission.
Reports to: Director of Engineering
Essential Functions:
* Ensures all Loss Prevention standards are properly followed.
* Reviews all reports completed by Loss Prevention officers to ensure accuracy and timely submission.
* Reports all observed hotel property deficiencies and safety hazards.
* Ensures thorough and complete investigation for all incidents incurred by guests and associates (i.e. losses, thefts, accidents, and acts of violence).
* Maintains guest room surveillance procedures.
* Maintains an effective key control program.
* Ensures that shift personnel are properly assigned at all times.
* Responsible for payroll, scheduling and other administrative duties.
* Attends all hotel meetings such as evening stand up, Ops, Safety Committee, Rooms Division, and bi-weekly staff meeting.
* Brief on- coming shift officer and the MOD on all Loss Prevention issues prior to leaving property.
* Maintain high visibility in the lobby and other public areas, especially during busy periods.
* Function as MOD on weekends.
* Respond to all fire and medical emergencies.
* Develop department policies and procedures.
* Excellent computer skills.
Tools and Equipment:
* Telephone, pen/pencil, photo-copying machine, computer and printer, file folders, filing cabinet, and facsimile machine
* Lift jack dolly, hand truck, camera, first aid equipment
Working Environment:
* Interior of hotel, in all areas with exposure to extreme temperatures.
* Exterior of hotel with exposure to weather conditions.
* Exposure to various hazardous chemicals.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: View email address on click.appcast.io.