Night Floor Manager

Position Title:  Night Manager MEX

Department:  Branch Floor

Supervisor:  Branch Manager

FLSA: Exempt

Position Summary:

Supervises Stockers and Hilo driver’s during second shift and third shift.

Essential Functions:

1. Supervises, trains and evaluates Stockers and Hi Lo Drivers.
2. Ensures friendly, efficient and professional customer service.
3. Ensures compliance with established sales and security policies and procedures.
4. Investigates and resolves customer complaints in a timely and professional manner.
5. Assists customers with product location and detailed information when needed.
6. Plan and prepare work schedules to include lunch and vacation.
7. Ensures shipments are unloaded and stocked timely and accurately.

Other Responsibilities:

1. Performs other work-related duties as required and assigned.

Education, Experience and Skills Required:

1. Background in P&L, Inventory control, merchandising, hiring and training staff, front end, merchandising, cash control, payroll, security and loss prevention mandatory
2. Effective leadership and communication skills.
3. High level of interpersonal skills to handle sensitive situations.
4. Commitment to company values and strong customer orientation.

Work Environment:

1. For the most part the ambient will be room temperature, due to proximity of work-area to the exit doors and receiving docks, room temperature may change according to the season and the level of activity at the store.

Acknowledgement:

1. I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.