Sales Manager (Full Time)

Responsibilities Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14. Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits. Maintain a genuine customer focus on the sales floor. Foster a positive, safe, and inclusive environment for employees and customers. Consistently model service standards and omni-channel experience while coaching others to success. Lead and execute an assigned business focus area through planning and detailed follow-through. Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution. Utilize customer feedback to identify areas of opportunity to implement actions to drive results. Build customer loyalty through company-sponsored programs, including credit. Offer consistent, in-the-moment feedback to store team and raise performance concerns to Store Manager. Recognize exceptional performance through positive reinforcement and appreciation. Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls. Qualifications A positive and solutions-oriented mindset. Effective and professional verbal and written communication skills. The ability to manage multiple tasks at once. Proficient computer and technology skills (Outlook, Excel, web navigation, etc.). A variety of skills and experiences. A high school diploma or GED. Physical Requirements Lifts 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling. Stand or walk for extended periods of time; climb up and down a ladder. Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week. Benefits Health benefits. Mental health benefits. 30% discount on our brands. Referral bonuses. Paid time off, holidays, and parental leave. Adoption assistance, charitable matching gifts. Education “Advance You” Program – helps earn a GED or bachelor’s degree tuition‑free or learn English as a second language. Professional and personal development programs to shape your career. Flexible scheduling that fits your life. Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing the Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s for all: Carter's is an Equal Opportunity and Affluent Action employer. (Minority/Female/Disability/Veteran). Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location. #J-18808-Ljbffr