Director Behavioral Health

Department: 36608 Atrium Health Behavioral Health: Charlotte - Behavioral Health O/P: Adult Partial Hospitalization Program (PHP)

Status:

Full time

Benefits Eligible:

Yes

Hou rs Per Week:

40

Schedule Details/Additional Information:

M-F 8am-5pm onsite and remote schedule

Pay Range:

$47.50 - $71.25

Essential Functions

• Responds to referrals and requests for services and information, including the appropriate clinical screening of potential admissions for treatment.
• Interfaces closely with the medical staff, fellow department heads and administration and functions as a liaison with other Behavioral Health Centers.
• Coordinates hiring, training, development and coaching/counseling of all Call Center Counselors, RNs and Associates. Writes and revises departmental policies and procedures in accordance with system goals.
• Ensures compliance with licensure requirements for all members of the department.
• Manages and coordinates all call center projects and ensures 24 hour coverage.
• Ensures that all information obtained by Call Center Counselors is accurate and clinically based decisions have been made regarding the patient's level of care.
• Works within all areas of the hospitals including but not limited to units, clinics, cottages and emergency department.
• Keeps reports and reconciles interpreting expenses for the hospital.
• Provides and ensures quality guest/customer relations and ensures that the manner in which the Call Center staff communicates with patients, families, referral sources and fellow staff is effective and professional.

Physical Requirements
Works in the Call Center and surrounding area, but also areas including patient care units, emergency rooms, individual offices and conference areas with exposure to potentially hostile patients. Work requires frequent moving from one area to another, answering telephones, answering pagers, and coordinating and communicating with other staff persons in various disciplines and agencies. Must be able to lift and support the weight of 35 pounds and medical equipment and supplies.

Education, Experience and Certifications
Master's degree from an accredited college or university in social work, counseling or related field required. Minimum of 2 years management experience required.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.