Clinical Manager/Counselor (LCAS Required)(Behavioral Health)

Job Description

Job Description:\n\nAnuvia Prevention & Recovery Center | Job Posting NOW HIRING: Clinical Manager — Residential Services Full-Time Clinical Leadership • ASAM Level 3.5 Residential Treatment • Full LCAS Required Monday – Friday, 8:00 AM – 4:30 PM • On-Site • Residential Treatment Facility, 429 Billingsley Rd, Charlotte, NC Department Clinical Inpatient Functional Area Residential Services • ASAM Level 3.5 Residential Treatment Location 429 Billingsley Rd, Charlotte, NC (on-site) Reports To Clinical Director FLSA Status Salary / Exempt Licensure Full LCAS (Licensed Clinical Addictions Specialist) required Education Master’s degree in human services or other field approved by the North Carolina Addictions Specialist Professional Practice Board required Driver’s License Valid NC or SC Driver’s License required Work Hours Monday – Friday, 8:00 AM – 4:30 PM “The Clinical Manager leads client care and the clinical team at Anuvia’s residential treatment facility — ensuring every service is person-centered, recovery-oriented, trauma-informed, and delivered to the highest clinical and regulatory standard.” Position Summary The Clinical Manager is responsible for supervising, implementing, coordinating, and managing client care at Anuvia’s residential treatment facility in accordance with all applicable laws, regulations, policies, and procedures. This role combines hands-on clinical leadership with program management: the Clinical Manager provides clinical supervision to the facility’s counselors and other assigned clinical staff, oversees the daily operation of ASAM Level 3.5 residential services, and ensures that every admission, treatment plan, and discharge meets medical-necessity, regulatory, and quality standards. To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties & Responsibilities Clinical Leadership & Supervision Provide administrative and clinical leadership to ensure delivery of services in compliance with Service Definitions and all applicable federal, state, and agency regulations.Provide clinical supervision, mentoring, and training to clinical counselors, paraprofessional staff, and interns — including coordination of supervision schedules and documentation in accordance with licensure and regulatory requirements.Participate in recruitment, hiring, onboarding, performance evaluations, corrective action, and termination processes to maintain a qualified, compliant, and effective clinical team.Train staff on clinical processes, service delivery, and documentation standards; monitor performance and documentation to ensure compliance with state, agency, and payer requirements.Support professional development, credentialing, and ongoing competency of staff; coordinate supervision and training for interns and students, as applicable.Promote a positive and professional work environment by modeling ethical behavior, effective communication, and supportive supervision.Ensure staff knowledge of and adherence to organizational policies, procedures, professional standards, governing board requirements, and ethical codes.Ensure adequate staffing coverage and demonstrate flexibility by performing the duties of subordinate roles when necessary to maintain continuity of services and compliance with staffing requirements. Residential Program Oversight (ASAM Level 3.5) Provide general administrative and operational oversight of ASAM Level 3.5 services as delegated.Manage and oversee admissions, continued stay reviews, discharges, and transitions of care in accordance with ASAM Criteria and NC Medicaid Clinical Coverage Policy 8D-5.Ensure initial abbreviated assessments are completed at admission and that comprehensive clinical assessments or diagnostic assessments are completed within required timeframes.Organize and oversee daily program activities and operations to ensure programmatic standards related to client satisfaction, quality, performance, regulatory compliance, structured programming, and required clinical services are consistently maintained.Ensure services are trauma-informed, co-occurring capable, and person-centered in accordance with ASAM standards.Maintain or designate 24-hour, seven-day-a-week availability — in person, via telehealth, or telephonically — to provide emergency program oversight.Ensure compliance with ASAM Level 3.5 requirements, 10A NCAC 27G rules, and all applicable Medicaid, state, and federal regulations.Coordinate internal and external services — including medical, psychiatric, MAT, care management, housing, and community supports — to ensure continuity of care.Oversee discharge planning and coordination with lower or higher levels of care to support successful transitions. Client Care & Direct Services Complete or oversee comprehensive clinical assessments, diagnostic assessments, and intake screenings — including ASAM assessments — and ensure appropriate level-of-care determinations consistent with best practice and regulatory standards.Oversee and support the admission process, person-centered plans (PCPs), continued stay reviews, and transition/discharge planning to ensure medical necessity and continuity of care.Provide direct clinical services, including individual and group interventions, as needed to support client care or operational continuity.Assist clients in identifying and overcoming barriers to recovery; support family involvement in treatment and recovery when clinically appropriate.Consult with nursing, medical, and interdisciplinary team members regarding client physical and mental health needs; ensure linkage and coordination of care for MAT, psychiatric, medical, and ancillary services as clinically indicated.Administer medications as needed per provider orders, in coordination with or in the absence of nursing staff (training required), and complete urine drug screenings (UDS) as required, within scope of training, licensure, and organizational policy.Ensure medication management processes align with clinical and regulatory standards. Documentation, Compliance & Quality Ensure accurate, timely, and compliant documentation in the electronic health record; review and monitor clinical documentation for compliance with state, federal, and payer requirements.Complete, review, track, and follow up on incident reports in accordance with state and agency guidelines, ensuring corrective actions are implemented as needed.Participate in quality assurance, quality improvement, and peer review activities, including monitoring compliance indicators and ensuring timely resolution of out-of-compliance items.Develop, implement, and update clinical and operational procedures to align with organizational goals and regulatory changes.Communicate and implement organizational change initiatives and special projects; measure effectiveness and outcomes. Crisis Response & Community Provide leadership and clinical guidance during emergency and crisis situations involving client or staff safety, ensuring appropriate response, documentation, and follow-up.Provide information regarding Anuvia’s services to staff, clients, visitors, and community partners as appropriate.Perform other related duties as assigned. Supervisory Responsibilities The Clinical Manager provides direct clinical and administrative supervision to the counselors at the residential facility. Additional direct and indirect reports may be assigned as the program’s team structure evolves. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Competencies Adaptability Nurturing Unity Vitality Integrity Accountability Adaptability: Innovate and be creative Nurturing: Demonstrate compassionate care Unity: Support diversity and motivate one another Vitality: Challenge the status quo Integrity: Demand uncompromising ethical standards and inspire trust Accountability: Take ownership of our decisions and take responsibility for their impact Analytical Thinking Collects and researches dataDesigns workflows and proceduresIdentifies data relationships and dependenciesIdentifies and resolves problems in early stagesSynthesizes complex or diverse informationUses intuition and experience to complement data Consistent Achievement Focus Demonstrates persistence and overcomes obstaclesDevelops project plans and delivers on time and on budgetMeasures self against standard of excellenceRecognizes and acts on opportunitiesSets and achieves challenging goalsTakes calculated risks to accomplish goals Effective Communication Communicates changes and progressExhibits good listening and comprehensionExpresses ideas and thoughts in written form and verballyKeeps others adequately informedMakes self available and provides regular performance feedbackSelects and uses appropriate communication methods Organizational Change Management Builds commitment and overcomes resistanceCommunicates change effectivelyDevelops strategies to achieve organizational goalsDevelops workable implementation plansMonitors transition and evaluates resultsPrepares and supports those affected by change Transformational Leadership Acts in accordance with visionCommunicates vision and gains commitmentCreates a clear, compelling visionDevelops subordinates’ skills and encourages growthDisplays passion and optimismMobilizes others to fulfill the vision Qualifications & Requirements Education & Experience Master’s degree in human services or other field approved by the North Carolina Addictions Specialist Professional Practice Board required. Full LCAS (Licensed Clinical Addictions Specialist) licensure required — associate-level (LCAS-A) licensure does not meet the requirement. Experience providing clinical supervision and delivering substance use disorder treatment in a residential or inpatient setting strongly preferred. Language Ability Read, analyze, and interpret business, professional, technical, and governmental documents. Write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from managers, clients, staff, and the public. Mathematical Ability Compute basic mathematical skills including adding, subtracting, multiplying, and dividing all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Apply common sense and solve practical problems involving a variety of concrete variables in situations where limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Clerical Ability Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. Computer Skills Ability to document activity in the Electronic Health Record system, correspond with others, and utilize basic office equipmentMS Office applications and other software required of the positionGeneral use of personal computers, printers, and copiers Certificates & Licenses Full LCAS (Licensed Clinical Addictions Specialist) — requiredCCS (Certified Clinical Supervisor) — preferredLCSW, LCMHC, or LMFT dual licensure — a plus, not requiredValid NC or SC Driver’s License — required Physical Demands In compliance with the Americans with Disabilities Act of 1990 (ADA), the following outlines the physical, mental, and environmental conditions of the essential duties of this position. Physical On the job, the employee must: Bend, carry, climb, crawl, crouch or stoopHandle objects (manual dexterity)Kneel, push/pullReach above shoulder levelSit, stand, walkUse fine finger movements Mental On the job, the employee must be able to: Communicate orallyApply general intelligenceListenPerform calculationsRead and comprehendReason and analyzeWrite Environmental On the job, the employee: May be exposed to dust, fumes, or gasesMay experience marked changes in temperature and/or humidityMay be around moving equipmentMay be exposed to noise typical of a residential treatment settingMay work in shared office and program space Lift/carry loads: Light (up to 25 lbs.) Why Join Anuvia? — Compensation & Benefits We invest in the people who invest in our clients. Our comprehensive benefits package includes: ❤ Health Benefits: Medical, dental, and vision coverage with low monthly premiums — no waiting period. ⏰ Generous Time Off: Competitive PTO policies to support your work-life balance. ???? Company-Provided Disability Insurance: Short- and long-term coverage included. ???? 401(k) — 7% Employer Contribution: Employer contributes 7% after your first year with immediate vesting. ???? Continuous Learning & Development: Online training library, education assistance, and career advancement opportunities. ⭐ Meaningful Clinical Leadership: Lead the clinical team at a residential treatment facility where your work changes lives every day. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Ready to Lead Anuvia’s Residential Clinical Team? Apply Today. Monday – Friday, 8:00 AM – 4:30 PM • 429 Billingsley Rd, Charlotte, NC Anuvia Prevention & Recovery Center is an Equal Opportunity Employer.