Parking Attendant

** Details **

• Pay Rate: $18.42 – $20.00 per hour
• Position Type: Part-Time

Why Join LAZ Parking?

• Competitive hourly pay
• Flexible part-time opportunities
• Growth opportunities within a national parking and mobility leader
• Team-oriented work environment
• Opportunity to make a positive impact through exceptional customer service

The Spirit of the Position:

A LAZ Parking Ambassador plays a significant role in the success of the company. They are the first person our clients and customers see upon arrival, and the last person our clients & customers see when they depart. A warm welcome, smiling face, and professional demeanor are of the utmost importance.

Customer Service

• Greet and assist customers entering and exiting the facility.
• Provide exceptional customer service in a professional and courteous manner.
• Respond to customer questions, concerns, and service requests.
• Assist customers experiencing transaction or equipment issues.
• De-escalate customer concerns and resolve issues promptly whenever possible.

Parking Operations

• Assist patrons and facility personnel at entry and exit lanes.
• Process cashier transactions accurately and efficiently.
• Assist with lane openings and closures as needed.
• Secure and monitor gates and access points.
• Perform routine inspections of parking equipment and operating systems.
• Troubleshoot minor equipment and payment station issues.
• Report operational, safety, or equipment concerns to the Supervisor or Manager on Duty.
• Maintain awareness of facility operations to support a safe and efficient customer experience.

• Follow all company policies, procedures, and safety standards.
• Perform additional duties and special projects as assigned.

Required Skills & Experience

• Strong customer service experience with demonstrated problem-solving skills.
• Ability to remain calm and professional when interacting with upset or frustrated customers.
• Cash handling experience preferred.
• Ability to work independently and manage multiple responsibilities simultaneously.
• Strong communication and interpersonal skills.
• Ability to understand and follow company policies, procedures, and operational guidelines.
• Dependable attendance and punctuality.
• Demonstrated sense of urgency and responsiveness.
• Ability to adapt to changing operational needs and customer demands.
• Ability to successfully meet any site-specific credentialing or badging requirements, if applicable.

Physical Requirements

• Ability to work outdoors and in varying weather conditions, including heat, wind, rain, and other environmental conditions.
• Ability to lift, push, and pull up to 25 pounds.
• Ability to stand and walk for extended periods of time.
• Ability to bend, stoop, squat, and lift throughout the workday.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Equal Employment Opportunity

FLSA Status: Non-Exempt

LAZ Parking is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

LAZ Parking participates in E-Verify.