Automotive - Finance & Desk Manager
Stevens Creek Toyota
Job Description
Job Description
Automotive Desk & Finance Manager – Alfa Romeo of San Jose
Location: San Jose, California
Employment Type: Full-Time
Schedule: Includes evenings and weekends
About Alfa Romeo of San JoseAt Alfa Romeo of San Jose, we believe buying a car should be just as exciting as driving one. While we proudly represent one of Italy's most iconic brands, our dealership specializes in a carefully curated inventory of performance vehicles, luxury automobiles, and enthusiast cars from a variety of manufacturers.
We're not a typical dealership. Our customers are informed, passionate, and expect a premium buying experience. We're looking for an Automotive Desk & Finance Manager who can maximize profitability while delivering a transparent, professional, and efficient purchase experience.
Position OverviewWe are seeking an experienced Automotive Desk & Finance Manager to oversee deal structure, financing, lender relationships, and regulatory compliance. This individual will work closely with the sales team to desk deals, secure competitive financing, maximize front- and back-end profitability, and ensure every transaction is completed accurately and efficiently.
The ideal candidate understands both the numbers and the customer experience, balancing profitability with long-term customer satisfaction.
Key ResponsibilitiesStructure and desk retail, lease, cash, and outside-financed transactions.
Present financing, warranty, GAP, maintenance, and protection products in a professional, customer-focused manner.
Build and maintain strong relationships with banks, credit unions, and lending partners to secure competitive approvals.
Ensure every deal complies with all federal, state, and dealership policies, including DMV and lender documentation requirements.
Review deals for accuracy before funding and work closely with accounting to ensure timely funding.
Partner with the sales team to maximize vehicle gross while maintaining high customer satisfaction.
Train and mentor sales consultants on deal structure, financing opportunities, and product knowledge.
Maintain lender programs, menu presentation standards, and finance product penetration goals.
Stay current on manufacturer incentives, lender guidelines, compliance regulations, and industry best practices.
Help create an efficient, positive, and customer-first buying experience from negotiation through delivery.
Minimum 3 years of automotive Finance Manager, Desk Manager, or similar dealership experience.
Proven ability to structure profitable deals while maintaining exceptional customer satisfaction.
Strong understanding of retail, lease, lender programs, and automotive financing.
Experience selling finance and insurance products with a consistent track record of performance.
Knowledge of California DMV procedures and automotive compliance requirements.
Excellent communication, negotiation, and interpersonal skills.
Strong organizational skills with exceptional attention to detail.
Valid California driver's license and acceptable driving record.
Experience with luxury, performance, or European automotive brands.
Bilingual English/Spanish is a plus.
Leadership experience coaching or mentoring sales teams.
Competitive salary plus commission and performance bonuses
Medical & Dental Insurance
401(k) Retirement Plan
Employee discounts on vehicle purchases and service
Opportunities for career advancement
A unique dealership environment featuring one of the most exciting inventories in Northern California
We believe great dealerships are built by great people. If you're looking for an opportunity where your experience is valued, your performance is rewarded, and you'll work with an inventory that enthusiasts genuinely love, we'd like to meet you.
Join Alfa Romeo of San Jose and help deliver an exceptional purchasing experience while driving the continued success of our dealership.
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