Account Manager, Ottawa

Account Manager, Ottawa

At Briggs Industrial Solutions, our team members and our culture are just as important to the company as serving our customers. We believe our team members are the key to our success and we pride ourselves in hiring the highest quality people, placing emphasis on safety, ethics, integrity and respect. We are an ESOP-owned company with a customer-first focus. We realize the decisions we make about investments and operating practices ultimately affect the lives of our co-workers, families and business partners. And like those who went before us, every one of us takes that responsibility seriously.

Businesses: Briggs Equipment, Briggs Earth & Ag, Briggs Truck & Rail, Briggs Warehouse Solutions

Mission Statement: Keep business moving by being proactive, accessible, knowledgeable and above all else safe.

Value Proposition: We are an ESOP-owned company with a customer-first focus. Our solutions experts help keep your business moving by being proactive, accessible, knowledgeable and safe.

Values: Balance, Respect, Integrity, Growth, Grit, Safety

Competitive benefits:

• 401(k)
• Educational Assistance
• Employee Assistance Program (EAP)
• Employee Stock Ownership Program (ESOP)
• Hands On and Virtual Training
• Paid Holidays
• Paid Time Off

Simply stated, Briggs team members strive to do the right thing by exceeding the expectations of each other, our customers and our community.

Position Purpose

The Account Manager, Ottawa is responsible for growing top line sales, market share, and bottom-line profit. Differentiate Briggs Industrial Solutions, products and service from the competition. Develop ongoing, profitable relationships with customers and promote company brand. Focus on promoting sales of new and used equipment, parts, service, and rental within the assigned territory to ensure customer retention and satisfaction. Ensures all Briggs Industrial Solutions standards are adhered to and executed consistent with company direction.

Principal Responsibilities and Duties

1. Find, penetrate, design, present solutions, and close deals particular to respective product vertical

2. Identify, meet & develop rapport with target companies to ensure capital equipment purchasing decisions

3. Grow profitability with existing and conquest accounts through the sale of additional new and used equipment, parts, service, and rental

4. Assist Manager, Sales in forecasting sales in assigned territory, including setting account targets for sales of new and used equipment, parts, service and rental

5. Maintain detailed account profiles and prepares sales reports as required

6. Meet or exceed assigned market share and profitability objectives

7. Design and implement vigorous prospecting plan to find, develop and execute sales opportunities

8. Sell all equipment in Briggs Industrial Solutions portfolio, respective to assigned business vertical, to new and existing customers within assigned accounts and geography

9. Enhance professional delivery by continuously increasing product and industry knowledge and interpersonal skills

10. Attend and participate in company-sponsored events and industry trade shows

11. Build and maintain ongoing awareness of new products, services, competitor activities and market data

12. Perform other related duties as assigned

Minimum Qualifications

Basic Knowledge & Competencies:

• Excellent Customer Service, communication and multi-tasking skills

• Outstanding Sales Leadership and Customer Relationship Building Skills

• Strong Financial focus, including capital buying process, cognitive skills, problem analysis, decision making and quantitative analysis

• Ability to assess customer patterns and adjust labor and branch focus accordingly

• Thorough knowledge of all systems, procedures, techniques, equipment, operations, standards and reports that apply to the branch

• Proficient in Microsoft Office Word, PowerPoint, Outlook, Excel and CRM tools

Previous Experience/Education:

• Bachelor's Degree or equivalent experience is preferred

• 1+ years' experience in selling complex products – experience in warehouse products are preferable

• Strong understanding of warehouse operations; shipping and receiving, put-away, order picking, replenishment, facilities management, throughput, cycle counting, transportation and logistics

• Thorough knowledge of supply and demand chain management fundamentals such as inbound raw material flow and outbound distribution

• Proven success in designing, quoting, and closing the sales of equipment and other allied products

Physical Requirements

• Out of town travel: less than 25%

• Standing, walking, lifting, twisting and bending on a frequent basis

• Ability to lift up to 40 pounds