Receptionist/Customer Service Representative

Receptionist/Customer Service Representative Location: Chico Nissan Position Type: Full-time We are seeking a friendly and professional Receptionist to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a customer service-oriented approach. Responsibilities Answer phone calls and direct them to the appropriate department or individual Provide information to guests about our company and services Schedule appointments and maintain appointment calendars Assist with administrative tasks as needed, such as data entry and filing Uphold customer privacy and confidentiality by ensuring compliance with regulations and company policies Maintain office security by following procedures and monitoring access Document customer interactions and inquiries, including details of complaints, comments, or suggestions, to improve service quality Identify opportunities to enhance customer satisfaction and continuously improve the customer service process Requirements High school diploma or equivalent Previous experience in a customer service or receptionist role preferred Excellent communication and interpersonal skills Proficient in Microsoft Office and other relevant software Ability to multitask and prioritize tasks effectively Attention to detail and strong organizational skills Ability to work well independently and as part of a team Proactive attitude with a willingness to learn and adapt to changing customer demands If you are a professional and personable individual who enjoys working with people, we would love to have you join our team. Apply now!