Banquet Manager

Position: Banquet Manager Location: The Groton Inn | Groton, MA Schedule: Full-Time | Flexible Schedule Required | Weekends and Holidays as Needed Compensation: $60,000–$70,000 annually (based on experience) Reports To: General Manager Position Overview: The Groton Inn is seeking a dynamic and experienced Banquet Manager to lead our events team and ensure the flawless execution of private events, weddings, meetings, and social gatherings. The ideal candidate is detail-oriented, service-driven, and thrives in a fast-paced hospitality environment. This role is responsible for managing all aspects of banquet service, from initial planning and team coordination to real-time floor management and post-event follow-up. We pride ourselves on delivering exceptional guest experiences with a personal touch. Key Responsibilities: Supervise and direct banquet staff, including servers, bartenders, and setup crews Act as the primary point of contact for clients before and during events Ensure all events are executed according to client expectations, event orders, and property standards Collaborate with Sales, Culinary, and F&B teams to coordinate timing, logistics, and setup Lead event walkthroughs and pre-shift meetings with staff Monitor guest satisfaction and proactively resolve any issues on the spot Manage scheduling, training, and performance of banquet staff Oversee inventory of banquet equipment, linens, and supplies Maintain compliance with all health, safety, and alcohol service regulations Track labor and event costs to support budget goals Qualifications: 2+ years of experience in banquet or event management, preferably in a hotel or private venue setting Proven leadership skills with the ability to motivate and manage a team Exceptional attention to detail and organizational abilities Strong communication and interpersonal skills Ability to multitask and stay calm under pressure Proficient in event management software and Microsoft Office TIPS or ServSafe certification (or willingness to obtain) Join a property where excellence is expected, teamwork is celebrated, and every event is a reflection of our passion for hospitality. #J-18808-Ljbffr