Salesforce Administrator

Full-time

The Phoenix Group

Chicago, IL

Responsibilities

Administer and maintain Salesforce, including users, roles, profiles, permission sets, and security settings
Configure custom objects, fields, page layouts, record types, validation rules, and workflows
Build and maintain Salesforce Flows and other process automations
Create reports, dashboards, and data views for business stakeholders
Support data imports, exports, cleansing, and ongoing data integrity
Troubleshoot user issues and provide day-to-day Salesforce support
Partner with business teams to gather requirements and translate them into Salesforce solutions
Support system enhancements, releases, integrations, and ongoing optimization
Document configurations, processes, and system changes

Qualifications

3+ years of hands-on Salesforce administration experience
Strong experience with Salesforce configuration and user administration
Hands-on experience building Salesforce Flows
Experience with reports, dashboards, data management, and security
Strong understanding of Salesforce objects, relationships, and platform functionality
Ability to gather requirements and work directly with business stakeholders
Experience supporting Salesforce in a production environment
Salesforce Administrator certification preferred
Experience with Sales Cloud and/or Service Cloud preferred

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Vacancy posted 2 days ago

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