Vice President of Regional Operations

Core Linen Services is a leader in hospital and hospitality laundry processing services around the country. Our focus is on service, quality and safety which enable our clients to provide essential services to their patients and guests. The Company operates across 20+ states and is a portfolio company of H.I.G. Capital, based in Miami, FL.

Summary

The Vice President of Regional Operations is responsible for providing strategic leadership and operational oversight for multiple large regional laundry facilities. This role is accountable for driving operational excellence, financial performance, growth, and profitability across the region. The VP of Regional Operations partners closely with corporate leadership to ensure alignment with organizational goals, compliance with company policies, and delivery of high-quality service to customers.

Key Responsibilities

• Provide overall leadership and direction for regional plant operations, ensuring operational efficiency, quality, and consistency across all facilities.
• Lead, coach, and develop plant leadership teams, ensuring appropriate staffing, succession planning, and professional development.
• Establish, monitor, and analyze key performance indicators (KPIs) related to productivity, quality, safety, service, and cost control; develop reporting processes to drive continuous improvement.
• Oversee fiscal performance for each facility, including revenue, expenses, profit, budgeting, and financial forecasting.
• Ensure retention of the customer base by building strong client relationships, supporting contract renewals, and addressing service concerns proactively.
• Support the sales process and ensure successful onboarding and ramp-up of new hospital and customer accounts.
• Maintain accountability for company assets, including engineering oversight, preventive maintenance programs, and cost-effective plant operations.
• Ensure compliance with all human resources requirements, including training, regulatory compliance, staffing, payroll, and benefits administration.
• Develop and execute short-term and long-term operational objectives to ensure responsiveness, flexibility, and efficiency in a results-driven environment.
• Build and sustain cohesive, cross-functional teams capable of advancing the company's operational excellence and organizational initiatives.

Qualifications

• Minimum of seven (7) years of senior management experience in laundry operations or a similar operational environment, including customer and contract-based service experience.
• Bachelor's degree required; Master's degree preferred.
• Experience with budgeting, forecasting, and sales support is highly preferred.
• Strong written and verbal communication skills, including the ability to present information effectively.
• Demonstrated ability to manage multiple priorities, meet deadlines, and adapt in a dynamic environment.
• Proven leadership skills with a high level of initiative, accountability, flexibility, and responsibility.
• In-depth knowledge of contract administration and office procedures.
• Proficiency in Windows-based software, including Microsoft Word, Excel, PowerPoint, and Outlook.

Candidates must reside within a reasonable driving distance of one of our locations or designated metropolitan areas.

Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or working conditions associated with the role. Management reserves the right to modify, add, or assign additional responsibilities as business needs evolve.

Core Linen Services is an equal opportunity employer. At CLS, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: CLS will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance) Associates at Core Linen Services will be compensated commensurate with experience, which includes an attractive base salary and benefits. • Medical • Dental • Vision • Life Insurance/AD • Disability Insurance • Retirement Plan • Paid Time Off • Holiday Time Off (varies by site/state) • Flexible Spending Accounts (FSAs)