Customer Care Specialist
$25 - $30 per hourSerenity Mental Health Centers
Customer Care Specialist Employment Type : Full-Time
Compensation: $25-$30/hr + quarterly performance based bonuses. At Serenity, we believe purposeful work comes from helping people move forward. Our team is dedicated to creating supportive experiences that help individuals feel encouraged, confident, and cared for throughout their journey.
We're currently hiring Customer Care Specialists to guide individuals through a structured service program designed to support personal progress and well-being. If you enjoy connecting with people and creating positive experiences, this could be a great next step in your career.
No specialized experience required. We provide comprehensive paid training and certification, so you feel confident in your role.
About the Role As a Customer Care Specialist, you'll be the friendly, reliable presence that individuals interact with throughout their program experience. You'll help create a welcoming environment, guide people through scheduled sessions, and ensure everything runs smoothly.
Your role focuses on building trust, providing encouragement, and creating a positive experience from start to finish. Key Responsibilities
This role is a great fit for individuals coming from:
Minimum Requirements
Benefits Include
Ready to Join the Team? Apply today and become part of a company where your work helps create positive change for others. Serenity is an equal opportunity employer. All qualified applicants are encouraged to apply.
Compensation: $25-$30/hr + quarterly performance based bonuses. At Serenity, we believe purposeful work comes from helping people move forward. Our team is dedicated to creating supportive experiences that help individuals feel encouraged, confident, and cared for throughout their journey.
We're currently hiring Customer Care Specialists to guide individuals through a structured service program designed to support personal progress and well-being. If you enjoy connecting with people and creating positive experiences, this could be a great next step in your career.
No specialized experience required. We provide comprehensive paid training and certification, so you feel confident in your role.
About the Role As a Customer Care Specialist, you'll be the friendly, reliable presence that individuals interact with throughout their program experience. You'll help create a welcoming environment, guide people through scheduled sessions, and ensure everything runs smoothly.
Your role focuses on building trust, providing encouragement, and creating a positive experience from start to finish. Key Responsibilities
- Provide one-on-one support during scheduled service sessions
- Operate specialized program equipment and tools (training provided)
- Encourage participants using simple tools like journaling, goal setting, and reflection
- Keep accurate records of session progress and communicate updates with team members
- Create a welcoming, calm environment for every individual you work with
This role is a great fit for individuals coming from:
- Customer service
- Hospitality
- Retail
- Education
- Coaching or mentoring roles
- Any people-focused profession
Minimum Requirements
- 2+ years of full-time professional experience (any industry)
- Strong verbal and written communication skills
- Reliable, hard working, and open to feedback
- Background check and drug screening required
Benefits Include
- 90% employer-paid medical, dental & vision coverage
- 10 days PTO (15 after 1 year) + 10 paid holidays
- 401(k) program
- Fast advancement opportunities as we continue to grow
- A supportive, team-oriented culture
Ready to Join the Team? Apply today and become part of a company where your work helps create positive change for others. Serenity is an equal opportunity employer. All qualified applicants are encouraged to apply.
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Customer Care Specialist in Bethesda, MD vacancy
- A leading financial institution in Bethesda is seeking a Customer Care Representative to deliver outstanding customer service regarding Online and Mobile Banking. The role includes assisting customers with various banking services and ensuring their satisfaction. Candidates...SuggestedHourly pay
- ...service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent oral and written communication skills Ability to exercise sound business judgment Proficient computer...SuggestedWork experience placementLocal areaFlexible hoursShift work
Atlantic Union Bank
Bethesda, MD1 day ago $21.5 per hour
...responsible for coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing... ...High school diploma and at least six (6) months experience in a customer service role in a healthcare environment or a related discipline...SuggestedContract workCurrently hiringWork at officeLocal areaImmediate startZimmerman Associates
Bethesda, MD3 days ago$50k
...Customer Service Representative Our client in Bethesda, MD is seeking a bilingual Customer Service Representative. Salary: $50K MUST HAVES: Bilingual in Spanish required Reliable and punctual Must be comfortable being on the phone all day Excellent...SuggestedLocal areaAddison Group
Bethesda, MD3 days ago- ...Are you passionate about helping people and providing outstanding customer service? We’re building a compassionate, responsive, and detail-oriented customer service team to serve as a trusted resource for members navigating their benefits and healthcare questions. In...SuggestedWork at office
ROCS Grad Staffing
Bethesda, MD2 days ago - ...divh2Customer Service Representative/h2pAs the Customer Service Representative, you will provide onsite full-time Customer Service Concierge Desk/Conference Center Support. This position has high client visibility and promotion potential./ph3Essential Job Functions:/h...Full timeWork at office
Intrepid USA
Bethesda, MD16 days ago - ...JOOLA is for looking for an experienced Customer Service Representative with a passion for growth and interest in pickleball and table tennis! JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded...Summer workWork at office
JOOLA
Garrett Park, MD3 days ago - ...responsible for coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing... ...attention to detail. Have demonstrated ability to provide superior customer service, problem solving, collaboration and organizational...Contract workTemporary workCurrently hiringWork at officeLocal areaImmediate start
Ivyhill Technologies
Bethesda, MD5 days ago - Computercraft is seeking a Customer Support Specialist to support the National Center for Biotechnology Information (NCBI) at the National Institutes of Health (NIH). NCBI is part of the National Library of Medicine (NLM) at NIH. NCBI uses the web to advance science...
Computercraft
Bethesda, MD13 days ago $15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting... ...customers with finding pet food and supplies, answer basic pet care product questions, restock shelves, organize merchandise, help set...Hourly payFull timePetco
Bethesda, MD3 days ago$15 - $22.5 per hour
Whole Foods Cashiers provide customer service, operate registers, bag groceries, assist customers with purchases and store questions, restock front-end items, and maintain a clean checkout area. This position typically pays $15-$22.50 per hour depending on location and...Hourly payWhole Foods
Bethesda, MD5 days ago- ...support before, during, and after their trips to ensure a smooth and positive experience. This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment. Key...Remote workFlexible hours
Sawmilldcllc
Bethesda, MD4 days ago $30 per hour
...opportunities, and definite bookings; generate sales reports and dashboards for leadership Utilize Salesforce to maintain and update customer profiles, support 5 Sales Directors with activity entry during peak periods, and conduct data audits to ensure accuracy Receive...Part timeAuberge Collection
Bethesda, MD4 days ago$18 - $19.5 per hour
...Job Title: Customer Service Retail Associate Location: Bethesda, MD Type: Contract To Hire Compensation: $18.00 - $19.50 per hour... ..., gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital...Hourly payFull timeContract workFor contractorsSummer workWork at officeLocal areaMonday to FridaySystem One
Bethesda, MD2 days ago- Stateside Electronics (SSE) seeks a Customer Care Specialist (CCS) to join our wholly owned, 28-year-old, subsidiary company, Van Cleve & Associates (VCA) who exclusively focuses on selling audio and video security technology to the U.S government, and regional and local...Temporary workWork experience placementLocal areaRemote workWeekend work
$17.95 per hour
Customer Relations Associate Part-Time Job at the Strathmore Campus Levine Music is a welcoming community where children and adults find lifelong inspiration and joy through learning, performing, listening to, and participating with others in music. Levine’s core values...Hourly payPart timeWork at officeWeekend workAfternoon shift$20.17 - $35.04 per hour
General Summary of Position MedStar Health is looking for a Customer Care Specialist to join our team in the MedStar Health Customer Service Call Center. Schedule is 9:30 AM - 6:00 PM, Monday through Friday. We are currently seeking a candidate with exceptional customer...Monday to Friday$26 per hour
A leading support service provider located in Brentwood, Maryland, seeks a Retail Support Specialist to deliver frontline support to AT&T customers in retail environments. The ideal candidate will have strong customer service skills, the ability to navigate complex systems...Hourly payAfternoon shift$23.24 - $33.44 per hour
..., and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most... ...3.44. Location: US-MD-Bethesda Responsibilities The Customer Care Representative delivers support and assistance to business and...Hourly payWork at officeFlexible hours$500 - $850 per week
...automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service. What we offer: ~ Competitive compensation with bonus/incentive potential ~ Payroll processed weekly with direct...Price workFull timePart timeStart working todayImmediate startFlexible hoursShift workWeekend workIntegro Professional Services, LLC
Bethesda, MD2 days ago- ...Customer Service Representative As the Customer Service Representative, you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion potential. Essential job functions include:...Full timeWork at office
- ...integrity, empathy, and professionalism. In this role, you’ll combine customer service to make a real impact—helping protect families while... ...who value meaningful conversations and long-term client care. Key Responsibilities Communicate with clients to provide product...Weekly payRemote workFlexible hours
Globe Life AIL - Lisa Russel
Bethesda, MD5 days ago - Job Title Ability to work well and consult with associates at all levels and contribute to a positive work environment. Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise ...Part timeShift work
Tailored Brands Inc
Kensington, MD5 days ago $23.47 - $38.62 per hour
...Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position Details Vacancies : Numerous openings nationwide...Hourly payPostal Jobs Resource
Bethesda, MDmore than 2 months ago$23.47 - $38.62 per hour
...accepting applications for Rural Carrier Associates nationwide. This role involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success, regardless of your experience level. Position Details...Hourly payPostal Jobs Resource
Bethesda, MDmore than 2 months ago$23.47 - $38.62 per hour
...coverage options Key Responsibilities Delivering Mail : Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size,...Hourly payPostal Jobs Resource
Chevy Chase, MDmore than 2 months ago- Jushi Holdings Inc. is seeking a Customer Care Coordinator in Alexandria, Virginia. The role involves delivering exceptional customer service and educating clients on products in the cannabis industry. Responsibilities include assisting customers over the phone, providing...
- ...Job Description Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions... ...class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to...Contract workFor contractorsWork experience placementLocal areaFlexible hoursAfternoon shift
Sherwin-Williams
Bethesda, MD4 days ago $18 - $20 per hour
...building a team driven path to success. The Musculoskeletal Urgent Care Call Center Agent is a key member of the contact center team and... ...8.00-$20.00/hour Primary Responsibilities: Exhibit strong customer service and communication skills in daily interaction with the...Part timeWork at officeRemote workShift work- ...information and resolving any emerging problems they may have with accuracy and efficiency./ppBuild and maintain relationships with customers./ppPromote upsell and renewal of service agreements./ph3What You Have/h3p3+ years of solid experience in client/customer service,...Live in
Casaplex
Kensington, MD3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Care Specialist. Be the first to apply!
Related searches
- customer service associate remote Bethesda, MD
- patient customer service representative Bethesda, MD
- participant services representative Bethesda, MD
- logistics customer service representative Bethesda, MD
- airport customer experience specialist Bethesda, MD
- customer success associate Bethesda, MD
- medical customer service representative Bethesda, MD
- td bank customer service representative Bethesda, MD
- benefit customer service representative Bethesda, MD
- customer service representative data entry Bethesda, MD