FL-DOE-OSFA-Office Support Worker

Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. (This will renew for next fiscal year). ASSIGNMENT IS A MINIMUM OF 90 DAYS

Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. The position is 40 hours per week, Monday through Friday from 8 AM to 5 PM.

$$$ $$$/hr, Vendor Rate $$$/hr

Knowledge, Skills and Abilities:

-High school diploma, general education degree, or equivalent.
-Ability to stay calm when customers are stressed or upset.
-Comfortable using computers.
-Experience working with customer support a plus
-Must have strong job tenure

Applicants must pass a level 2 screening background check, that includes fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.
Required/Desired Skills

Skill Required /Desired Amount of Experience
Ability to speak and understand English	Required	0
High school diploma, general education degree, or equivalent.	Required	0
Experience in a professional work environment	Required	2	Years
Experience working with customer support a plus	Required	6	Months
Ability to stay calm when customers are stressed or upset.	Required	0
Comfortable using computers.	Required	0
Must have STRONG job tenure.	Required	0
MUST BE ABLE TO PASS A LEVEL 2 BACKGROUND RAN BY DOE. PLEASE PRE-SCREEN YOUR CANDIDATES	Required	0

Questions

No. Question

Question1

Your candidate's $$$ for this requisition must be $$$$$/hr, Vendor Rate $$$/hr. Do you accept this requirement?

Question2

Please list your candidate's email address.

Question3

Please list the city and state where your candidate currently resides.

Question4

How soon can your candidate start if selected for this opportunity?

Question5

Have you confirmed that your candidate is aware of AND can successfully complete the mandatory pre-employment screening requirements detailed in the Compliance tab of this VectorVMS requisition?

Question6

If applicable (safety sensitive positions), do you attest that your candidate has provided consent to random drug testing pursuant to section 11.3 of the master contract?

Question7

If applicable (safety sensitive positions), do you attest that your candidate is willing to adhere to any customer dress/safety equipment requirements, in compliance with ANSI and OSHA, and that such equipment will be provided at your company s/candidate s expense?

Question8

Is your candidate aware this is a contract/temporary position, and the agency does not offer benefits including PTO and paid holidays?

Question9

Does your candidate have any pre-planned time off, including doctor appointments within the 1st 90 days?

Question10

If your candidate has multiple jobs within a short time, please indicate on the resume if they were contract assignments. Client prefers strong job tenure